Customer Support Engineer

13 hours ago


Stockholm, Stockholm, Sweden Tradedoubler Full time
About the Role

We are on the hunt for a skilled Second Line Support Engineer to fortify our support structure and ensure that our customers receive top-notch service. As a Second Line Support Engineer, you will form the critical bridge between our clients and our internal teams, resolving intricate technical issues through effective communication and collaboration. Your extensive knowledge of SQL, HTML, XML, XSL, API, JSON, and CSV will enable you to navigate even the most complex problems, while your expertise in database systems like Oracle will allow you to work seamlessly with our systems. Strong analytical thinking and problem-solving skills are crucial, as you will need to identify and resolve technical issues efficiently. Experience working in a client-facing support role, paired with excellent written and verbal communication skills in English, make you an ideal candidate for this position.

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