Technical Support Specialist

8 hours ago


Stockholm, Stockholm, Sweden Tradedoubler Full time
Overview

At Tradedoubler, we are seeking a talented Second Line Support Engineer to join our team. As a key member of our support organization, you will play a vital role in ensuring the highest level of service quality for our clients across Europe. Your primary responsibility will be to resolve complex technical issues via email, collaborating closely with our First Line Support team to provide seamless support.

We are looking for an individual who is proactive, self-driven, and passionate about delivering exceptional customer experiences. You will work independently, leveraging your analytical thinking and problem-solving skills to identify and resolve technical issues efficiently. A strong understanding of SQL, HTML, XML, XSL, API, JSON, and CSV is essential, as well as experience working with database systems like Oracle. Additionally, proficiency in programming languages such as Java, JavaScript, or PHP is beneficial. If you possess excellent written and verbal communication skills in English, enjoy learning and growing with a dynamic company, and thrive in a fast-paced environment, we encourage you to apply.

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