Technical Account Lead, Cloud Enablement Specialist

8 hours ago


Stockholm, Stockholm, Sweden Amazon Full time

We are seeking a highly skilled Senior Technical Account Manager to join our team at Amazon. As a member of our Enterprise Support organization, you will play a key role in helping our customers achieve the best value and service from AWS.

In this role, you will work closely with customers to understand their business and technical needs, and develop strategies to help them achieve their goals. You will provide technical guidance and advocacy to ensure that customers receive the best possible experience from AWS.

The ideal candidate will have a strong background in technical engineering, experience working in internal enterprise or external customer-facing environments, and knowledge of cloud-based architecture and services. You will also have excellent communication and interpersonal skills, and the ability to travel 10% or more as needed.

Your responsibilities will include:

  • Providing technical guidance and advocacy to customers
  • Ensuring AWS environments remain operationally healthy while reducing cost and complexity
  • Developing trusting relationships with customers, understanding their business needs and technical challenges
  • Driving technical discussions regarding incidents, trade-offs, and risk management
  • Consulting with partners from developers to C-suite executives


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