Enterprise Cloud Expert
9 hours ago
We are seeking a skilled Technical Account Manager to join our team in Sweden. As a Technical Account Manager, you will be responsible for driving customer success with our largest and fastest-growing small- and mid-market accounts to enterprise-level customers including public sector. You will work closely with engineering/technology teams to provide world-class support to leading companies building mission-critical applications on top of AWS services.
As a trusted advisor, you will develop close relationships with your customers to understand their business/operational needs and technical challenges. You will help them achieve the greatest value from AWS by providing advocacy and strategic technical guidance to plan and build solutions using best practices. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.
This role requires strong communication and influencing skills, as well as the ability to work proactively to identify and address customer needs. If you have a passion for delivering exceptional customer experiences and are excited about the opportunity to be at the forefront of innovation, we encourage you to apply.
About the Company:
AWS EMEA SARL (Sweden Branch) is a subsidiary of Amazon Web Services, Inc., and operates in compliance with all applicable laws and regulations in Sweden. We are dedicated to delivering innovative cloud computing services to businesses and governments across Europe, the Middle East, and Africa. Our goal is to make cloud computing accessible to everyone, and we believe that our customers are the foundation of our success.
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