Sweden Key Account Manager Position

3 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time
Key Responsibilities
  • Sales Promotion & Strategy Implementation
    • Enhance company awareness, value, effectiveness, and profitability through successful sales promotion activities.
    • Collaborate with regional and national stakeholders, including Country Managers and Key Account Managers, to implement and align strategies and initiatives.
    • Optimize the positioning and visibility of Santen products across pharmacies, optician stores, other sales channels, and online platforms.
  • Stakeholder & Customer Relationship Management
    • Build and maintain trusted relationships with stakeholders, including pediatric ophthalmologists, opticians, and clinic personnel, to position Santen as a preferred partner.
    • Strengthen customer relationships at regional and national levels, working closely with Country Manager and Key Account Managers to drive satisfaction and collaboration opportunities.
    • Support Key Account Managers in executing customer collaboration initiatives on both national and sub-regional levels.
  • Market Insights & Strategic Alignment
    • Actively collect customer feedback and market insights to identify opportunities for improving Santen's products and initiatives.
    • Share insights with the team and management to inform decision-making and enhance New Therapy Area programs.
    • Coordinate with country managers to ensure strategic alignment, considering country-specific needs, regulations, and initiatives.
  • Marketing Material Localization
    • Manage the translation and adaptation of marketing materials in collaboration with the Country Manager to ensure relevance and effectiveness in local markets.
  • Safety & Quality Compliance
    • Collect and report safety-related information (e.g., adverse events) to the Pharmacovigilance Unit and quality-related information (e.g., complaints) to the Quality Assurance department in compliance with current requirements.

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