Head of Customer Retention and Growth

Customer Base Management Role OverviewTelenor Sverige AB - Stockholm is seeking a skilled Retention and Revenue Growth Strategist to join our Commercial department. In this role, you will develop and execute a customer base management strategy that strengthens long-term retention and revenue growth.The ideal candidate is an experienced leader in customer...

Key ResponsibilitiesThe Head of Customer Retention will develop and execute a customer base management strategy that drives long-term retention and revenue growth. This involves leading initiatives to reduce churn, drive engagement, and maximize upsell and cross-sell opportunities.You will oversee 1:1 customer communication and CRM strategy, using data and...

About This OpportunityWe are seeking a highly skilled Customer Retention Strategist to join our team. In this role, you will be responsible for developing and implementing strategies to retain customers and drive revenue growth.Key ResponsibilitiesEngage customers in conversations around renewal readiness, timing, and general customer needs.Connect with...

About UsMercell is committed to taking care of its employees through initiatives such as hybrid work to support work-life balance, health and insurance plans, pension plans, paid parental leave, social happenings, and competitive salary packages. We're on a mission to revolutionize public procurement, making it more accessible and effortless for both buyers...

Safello is on a mission to revolutionize the financial industry, and we're looking for a visionary leader to join our team. As the Head of Growth Strategy, you will be instrumental in accelerating our growth trajectory and achieving key business objectives.You will work closely with our CEO and other senior leaders to develop and execute strategies that...

Sambla Group is a fintech company with a clear goal – to make loans better for all. We need you, your ambition and your skills on our journey. We have become the fast-growing fintech company that we are today - bridging the gap between borrowers and lenders - thanks to all the 350+ amazing people who work here.Our success is the result of the commitment to...

Are you a visionary leader with a proven track record in driving growth through innovative strategies in combination with product development? Would you like to contribute to the cryptocurrency revolution? Then join Safello, the leading cryptocurrency brokerage in the NordicsThe mission of your roleSafello is on a journey to transform the financial industry...

Looking for a workplace for the future? At Telenor, you own your career. Here, you'll have the opportunity to make the most of your dreams and expertise while contributing to technological innovations that are barely even imagined today. Innovations that we know will change the map for how we communicate and live our connected lives in the future. Are you...

About IngridJoin us in shaping the future of global e-commerce delivery experiences.Ingrid is a cutting-edge B2B SaaS company revolutionizing the way businesses approach delivery experiences. At Ingrid, we're on a mission to solve some of the biggest challenges in e-commerce and redefine the delivery experience for retailers and shoppers worldwide. As a...

Account Retention ExecutiveWe are seeking a dynamic and proactive Account Retention Executive to join our team. In this role, you will manage a portfolio of approximately 25 enterprise customers within a specific market, ensuring successful onboarding, product adoption, and overall satisfaction with the Bannerflow marketing cloud platform.Your mission will...

Bannerflow OverviewWe are a high-growth company and one of Europe's most exciting SaaS companies. Our Creative Management Platform allows enterprise brands to create, publish, analyze, and optimize advertising in-house, at scale.With our platform, we serve more than 6 billion ads each month, viewed on 500 million unique devices all over the world.About the...

Head of Customer Base ManagementKommun: StockholmKrav:Verksamhetsanalytiker - erfarenhet efterfrågasLooking for a workplace for the future? At Telenor, you own your career. Here, you'll have the opportunity to make the most of your dreams and expertise while contributing to technological innovations that are barely even imagined today. Innovations that we...

About the RoleAt SCHMACK | Growth Agency, we're looking for a skilled Digital Marketing Strategist to join our team. As a Performance Marketing Manager, you will play a critical role in driving customer acquisition, conversions, and overall business growth through strategic paid media efforts. You'll work closely with our CRM specialist to leverage...

As a Business Development Coordinator, you will play a critical role in helping Epidemic Sound grow its business by identifying and pursuing new business opportunities.You will be responsible for developing and executing strategic plans to drive business growth and expand Epidemic Sound's presence in key markets.The ideal candidate will have a proven track...

Cultivate Lasting Relationships with WinningtempWe are looking for a seasoned Customer Success Manager with a strong background in account management, business development, and retention. As a key member of our team, you will play a critical role in ensuring our customers effectively integrate and utilize Winningtemp to drive employee engagement and business...

About the JobThe Business Growth Specialist is a key role in our growth strategy, focusing on driving business growth through strategic sales and marketing initiatives. You will be responsible for identifying key opportunities for growth, developing and executing plans to acquire new clients and expand existing relationships, and building and maintaining...

At Mercell, we're on a mission to revolutionize public procurement, making it more accessible and effortless for both buyers and suppliers. With a culture built on trust, collaboration, and continuous growth, we offer an environment where your leadership can truly make an impact.As we continue our transformation, we are looking for a Group Director of...

Head of Customer Experience – TV4 Media, StockholmHar du en passion för digitala kundupplevelser och vill göra skillnad i en av Nordens ledande medieorganisationer? Fantastiskt – då kan detta vara ditt nästa steg Vi på TV4 söker nu en Head of Customer Experience som vill leda vårt CX-team mot nya höjder. Om du känner att detta är rollen för...

About the RoleWe are seeking a Group Director of Customer Success / Group Director of Account Management to lead, scale, and refine our approach to Customer Success across multiple markets. Our Customer Success team oversees approximately 3000 buy-side customers and 18,000 supply-side customers across our markets in EMEA.About Your Leadership SkillsDevelop...

Join Learnifier as a Senior Customer Success ManagerAt Learnifier, we help organizations create, share, and manage knowledge in a seamless and engaging way. Our Learning Management System is trusted by thousands of users globally, empowering businesses to enhance training, collaboration, and performance.Guided by our core values — Live, Learn, Lead —...