Head of Customer Retention

Zycus Inc. is seeking a seasoned professional to lead our European customer retention and growth initiatives as the Head of Customer Retention and Growth.This pivotal role will require strategic thinking, strong leadership skills, and a deep understanding of customer success principles. You will work closely with cross-functional teams to develop and...

About UsMercell is committed to taking care of its employees through initiatives such as hybrid work to support work-life balance, health and insurance plans, pension plans, paid parental leave, social happenings, and competitive salary packages. We're on a mission to revolutionize public procurement, making it more accessible and effortless for both buyers...

About This OpportunityWe are seeking a highly skilled Customer Retention Strategist to join our team. In this role, you will be responsible for developing and implementing strategies to retain customers and drive revenue growth.Key ResponsibilitiesEngage customers in conversations around renewal readiness, timing, and general customer needs.Connect with...

Key ResponsibilitiesThe Head of Customer Retention will develop and execute a customer base management strategy that drives long-term retention and revenue growth. This involves leading initiatives to reduce churn, drive engagement, and maximize upsell and cross-sell opportunities.You will oversee 1:1 customer communication and CRM strategy, using data and...

Looking for a workplace for the future? At Telenor, you own your career. Here, you'll have the opportunity to make the most of your dreams and expertise while contributing to technological innovations that are barely even imagined today. Innovations that we know will change the map for how we communicate and live our connected lives in the future. Are you...

About IngridJoin us in shaping the future of global e-commerce delivery experiences.Ingrid is a cutting-edge B2B SaaS company revolutionizing the way businesses approach delivery experiences. At Ingrid, we're on a mission to solve some of the biggest challenges in e-commerce and redefine the delivery experience for retailers and shoppers worldwide. As a...

Head of Customer Base ManagementKommun: StockholmKrav:Verksamhetsanalytiker - erfarenhet efterfrågasLooking for a workplace for the future? At Telenor, you own your career. Here, you'll have the opportunity to make the most of your dreams and expertise while contributing to technological innovations that are barely even imagined today. Innovations that we...

Head of Customer Experience – TV4 Media, StockholmHar du en passion för digitala kundupplevelser och vill göra skillnad i en av Nordens ledande medieorganisationer? Fantastiskt – då kan detta vara ditt nästa steg Vi på TV4 söker nu en Head of Customer Experience som vill leda vårt CX-team mot nya höjder. Om du känner att detta är rollen för...

Account Retention ExecutiveWe are seeking a dynamic and proactive Account Retention Executive to join our team. In this role, you will manage a portfolio of approximately 25 enterprise customers within a specific market, ensuring successful onboarding, product adoption, and overall satisfaction with the Bannerflow marketing cloud platform.Your mission will...

About the RoleWe are seeking a Group Director of Customer Success / Group Director of Account Management to lead, scale, and refine our approach to Customer Success across multiple markets. Our Customer Success team oversees approximately 3000 buy-side customers and 18,000 supply-side customers across our markets in EMEA.About Your Leadership SkillsDevelop...

At Mercell, we're on a mission to revolutionize public procurement, making it more accessible and effortless for both buyers and suppliers. With a culture built on trust, collaboration, and continuous growth, we offer an environment where your leadership can truly make an impact.As we continue our transformation, we are looking for a Group Director of...

Safello is on a mission to revolutionize the financial industry, and we're looking for a visionary leader to join our team. As the Head of Growth Strategy, you will be instrumental in accelerating our growth trajectory and achieving key business objectives.You will work closely with our CEO and other senior leaders to develop and execute strategies that...

Join Learnifier as a Senior Customer Success ManagerAt Learnifier, we help organizations create, share, and manage knowledge in a seamless and engaging way. Our Learning Management System is trusted by thousands of users globally, empowering businesses to enhance training, collaboration, and performance.Guided by our core values — Live, Learn, Lead —...

About the RoleThis Renewal Account Manager will engage customers in conversations around renewal readiness, timing, and general customer needs. The ideal candidate should have a strong understanding of ServiceNow licensing models and be able to develop win/win negotiation strategies.ResponsibilitiesPresent renewal proposal(s) and options to customers and...

At Zycus Inc., we are seeking a seasoned professional to lead our European customer success initiatives as the Strategic Customer Success Director. This pivotal role will drive exceptional customer experiences, fostering a customer-centric approach across our European operations.You will act as the voice of our customers, ensuring that all customer-facing...

As the Vice President of Customer Success (CSM) for Europe, you'll be the driving force behind exceptional customer experiences, fostering a customer-centric approach across our European operations. You'll act as the voice of our customers, ensuring that all customer-facing teams are aligned to exceed satisfaction, retention, and growth goals. Leading...

Framgångsrik Ledare eftertraktadOm jobbet:Vi söker nu en Head of Customer Success som vill vara del av vårt team och hjälpa oss att nå vår vision om att alla användare ska ha en positiv upplevelse av vår mjukvara.Arbetsuppgifter:Att öka adoption och merförsäljning på befintliga kunder.Leada Customer Success-avdelningen med sin verksamhet.Använda...

Job DescriptionWe are looking for a skilled Candidate Name to fill the position of Customer Success Manager (CSM) in our Stockholm office. As a CSM, you will be responsible for driving customer retention and revenue growth through strategic customer projects, quarterly business reviews, and maintaining high satisfaction levels.Your key responsibilities will...

Winningtemp offers unique and revolutionary technology for supporting and enabling successful teams. Our platform collects, visualizes, and provides actionable insights based on real-time data regarding employee engagement, leadership, teamwork, and overall work experience.Today, we are a team of around 80 people, working from our offices in Gothenburg,...

Cultivate Lasting Relationships with WinningtempWe are looking for a seasoned Customer Success Manager with a strong background in account management, business development, and retention. As a key member of our team, you will play a critical role in ensuring our customers effectively integrate and utilize Winningtemp to drive employee engagement and business...