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Customer Service Liaison
2 months ago
We're a dynamic global technology company that makes a difference every day at Wolters Kluwer N.V.. We provide expert software & information solutions that the world's leading professionals rely on, in the moments that matter most.
You'll be part of a collaborative team who share a purpose. We are 21,000 people unique in our dreams, life stories, abilities, and passions who come together every day with one ambition: to make a difference. We do our best work together, connecting to create new innovations with impact.
Key Responsibilities
- Support our customers when they need help with our products, both with technical as well as functional support.
- Handle support cases within our systems due to our processes.
- Create knowledge articles and other guidelines for our customers.
Key Requirements
- Bachelor's Degree or equivalent relevant experience.
- Previous experience in a customer service or implementation role.
What We Offer
We provide a supportive work environment, opportunities for growth and development, and a chance to make a real difference in the lives of our customers.
