Customer Service Representative

4 days ago


Gothenburg, Västra Götaland, Sweden Nouryon Full time

About Nouryon

Nouryon is a global company that takes positive action every day to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society's needs – today and in the future.

Our Team

We are a company with great development opportunities. Our customers come from all walks of life and so do we in Customer Service. We hire great people from a wide variety of backgrounds, knowledge, and experiences, not just because it is the right thing to do, but because it makes our function stronger and brings the best relation and service to our customers.

Your Role

In your future role as a Customer Service Representative, you will be a key player in our team. Your responsibilities will include:

  • Managing customer relationships and orders
  • Fulfilling the "Order To Invoice" cycle for assigned customers and business in SAP
  • Representing the customer in daily customer relations by managing their orders and requests and securing the voice of the customer in cooperation with sales, planning, and logistics
  • Being a member of a Business Line team in Customer Service and whenever needed in a backup role

What We're Looking For

We believe you bring:

  • Theoretical education at University or equivalent in area of sales, trade, administration, or logistics/distribution
  • Experiences for 1-3 years in an area similar to ours or like travel agency, transport company, or other relevant professional area
  • Good IT knowledge, order booking, booking-related systems, and SAP is preferred
  • Fluent in written and spoken English

What We Offer

At Nouryon, we provide a great job and friendly coworkers, plus benefits in addition to salary. Our collective agreement is with IKEM. Plus, we offer unilateral perks, such as bonus, reduced hours, health care allowance, lunch allowance, and more.

Good to Know

This is a permanent position on a full-time basis, reporting to Customer Service Team Lead and based in Gothenburg.



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