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Customer Service Representative

2 months ago


Gothenburg, Västra Götaland, Sweden Teleperformance Full time
Customer Service Representative Opportunity

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Teleperformance. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Provide timely and professional responses to customer inquiries via phone, email, and chat.
  • Resolve customer complaints and issues in a fair and efficient manner.
  • Collaborate with internal teams to resolve complex customer issues.
  • Meet or exceed customer satisfaction targets and key performance indicators.
Requirements:
  • Fluency in Finnish and excellent communication skills.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent customer service skills and a passion for delivering exceptional customer experiences.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.