Customer Service Representative

4 weeks ago


Gothenburg, Västra Götaland, Sweden Jollyroom Full time
Våra krav

Vi söker dig som har erfarenhet av kundservice eller servicebranschen, och som är datorvan och har lätt att lära dig nya system. Du bör vara drivande av tydliga målsättningar och att nå dessa, samt vara strukturerad och ha god kommunikativ förmåga. Du bör också kunna prata och skriva flytande i svenska och engelska för att kunna serva våra kunder.

Våra fördelar

Vi erbjuder en spännande och expansiv framtidsbransch, ett härligt och kompetent team, stora möjligheter att påverka affären och komma med egna initiativ. Vi har också ett välutrustat stort personalgym och erbjuder kollektivavtal för alla anställda. Vi är placerade nära Göteborg, med bara 15 minuter med bil till city, och har splittrnya fräscha lokaler och kontor med bland annat eget gym.

Arbetsuppgifter

Vi behöver förstärkning till vårt kundtjänstteam och söker dig som kan hjälpa våra kunder via telefon, email och sociala medier. Du kommer att vara ansvarig för retur- och reklamationshantering, och kommer att arbeta målbaserat med en coachande och stöttande chef.

Om oss

Jollyroom är en onlinebutik som startade år 2010 och nu dominerar Nordens marknad som den största onlinebutiken för barn- och babyprodukter. Vi strävar efter att erbjuda inte bara produkter, utan en total livsstilsupplevelse för föräldrar i Europa. Vi brinner för att göra familjelivet enklare, roligare och mer inspirerande genom att erbjuda de bästa varumärkena och de senaste produkterna.

Kontakt

Om du är intresserad av att bli en del av vårt team, vänligen kontakta oss för mer information.



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