Customer Service Representative

2 months ago


Gothenburg, Västra Götaland, Sweden Jollyroom Full time
Job Description

Jollyroom is a leading e-commerce company in the Nordic region, specializing in children's and baby products. We strive to provide a total lifestyle experience for parents in Europe, offering a wide range of products and services.

Job Summary

We are seeking a Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing excellent customer service via phone, email, and social media. You will also handle returns and complaints in a professional and timely manner.

Key Responsibilities
  • Provide customer service via phone, email, and social media
  • Handle returns and complaints
  • Work in a fast-paced environment with a focus on customer satisfaction
Requirements
  • Previous experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment
  • Fluency in Swedish and English
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

Jollyroom is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we encourage you to apply for this exciting opportunity.



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