Customer Service Representative
2 months ago
Jollyroom is a leading e-commerce company in the Nordic region, specializing in children's and baby products. We strive to provide a total lifestyle experience for parents in Europe, offering a wide range of products and services.
Job SummaryWe are seeking a Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing excellent customer service via phone, email, and social media. You will also handle returns and complaints in a professional and timely manner.
Key Responsibilities- Provide customer service via phone, email, and social media
- Handle returns and complaints
- Work in a fast-paced environment with a focus on customer satisfaction
- Previous experience in customer service or a related field
- Excellent communication and problem-solving skills
- Ability to work in a team environment
- Fluency in Swedish and English
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
Jollyroom is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we encourage you to apply for this exciting opportunity.
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