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Support Specialist
2 months ago
We are seeking a highly skilled and customer-focused Support Associate to join our dynamic Support team in Stockholm, Sweden.
Key Responsibilities- Resolve customer inquiries and issues via live chat and phone in a timely and efficient manner.
- Ensure seamless delivery of services to our customers, courier partners, and venue partners.
- Contribute to the development of our support function in collaboration with the Support team and other teams at Wolt.
- Excellent communication skills with a personal touch, and a customer-centric and team-oriented mindset.
- Ability to work quickly, handle multiple tasks simultaneously, and thrive in a fast-paced environment.
- Availability to work morning, evening, and weekend shifts at our Stockholm office, as our support is available 24/7.
- Fluency in Swedish and English.
- Health and wellness benefits.
- Wolt credits with cashback rewards.
- Employee assistance program.
- Wolt-wide training program.
- Fresh fruits, drinks, and snacks at the office.
