IT Support Specialist
3 weeks ago
At foodora, we're looking for a skilled IT professional to join our team as a Tech Support specialist.
Key Responsibilities:
- Provide technical support for internal IT systems, including troubleshooting endpoints and networks.
- Manage the deployment, security, and maintenance of endpoint devices.
- Support onboarding and offboarding processes, ensuring seamless access control and device setup.
- Procure and manage IT assets, working with vendors to maintain inventory and control.
- Assist in infrastructure support, escalating complex issues to central IT teams as needed.
- Provide technical support for internal events, including virtual meetings and on-site setups.
Requirements:
- Experience in providing L1/L2 IT support, with strong knowledge of endpoint management tools.
- Proficiency in identity and access management systems, including Okta, Google Suite, and Slack.
- Hands-on experience with troubleshooting network issues and basic infrastructure management.
- Strong communication and collaboration skills, capable of working in a cross-functional environment.
- Experience in handling IT procurement and vendor relationships.
- Ability to work independently and manage tasks in a fast-paced, international setting.
What We Offer:
As a Tech Support specialist at foodora, you'll have the opportunity to work in a dynamic environment, tackle challenging tasks, and provide top-notch support to our team. If you're service-minded, fearless, and solutions-oriented, we encourage you to apply.
Recruitment Process:
Our selection process includes a telephone interview, psychometric tests, a first interview, a case interview, and a reference and background check. We're committed to finding the right candidate for this role, so don't hesitate to apply if you meet the requirements.
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