Service Engineer

3 weeks ago


Stockholm, Stockholm, Sweden Erbe Full time

Your Key Responsibilities

  • As a technical support specialist, you will play a crucial role in setting up and managing the service department at Erbe Sweden, ensuring the highest level of customer satisfaction.
  • Drive all commercial activities in the service business area by preparing and following up on service business plans.
  • Work actively on the field with preventive maintenance and technical support, and run field service with preventive maintenance and workshop repairs.
  • Be the go-to expert for new technology and products, and provide internal support for the sales team.
  • Independently handle all duties as a service engineer and represent Erbe Sweden at congresses and workshops.

Your Qualifications

  • A formal engineering degree or extensive experience as a technician in the MedTech business.
  • Multiple years of experience with service of medical devices, preferably in electrosurgical devices and endoscopy.
  • Proven ability to train and educate customers on products and methods.
  • Excellent communication skills and fluency in Swedish and English, with a focus on technical terminology.
  • Willingness to travel up to 50% of the time.
  • Proficiency in MS Office and a valid driving license.

We Offer

  • The opportunity to be part of a dynamic and growing company.
  • A structured introduction program with technical training.
  • A solid backup organization at Erbe GmbH's technical service.
  • Room to grow within our organization as we continue to expand.
  • Private healthcare insurance and an occupational pension plan.
  • A secure working environment in a modern company.

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