Field Service Engineer
1 month ago
Thermo Fisher Scientific is seeking a highly skilled Field Service Engineer to join our Chemical Analysis Division team. As a Field Service Engineer, you will be responsible for providing technical support and service to our customers in the North of Sweden, with occasional travel to other locations within the EMEA region.
Key Responsibilities:- Represent Thermo Fisher Scientific in a professional manner and build strong relationships with customers.
- Deliver high-quality service commitments, including field installations, repairs, data analysis, and calibrations.
- Provide remote technical support and other field services as required.
- Service reporting, documentation, and creation of protocols to specification.
- Maintain high customer satisfaction levels through excellent customer service and relationship building.
- Partner with commercial colleagues to deliver customer deals that meet/exceed customer expectations.
- Contribute to continuous improvement through our Practical Process Improvement Business System.
- Diploma or equivalent education in electronic or electrical engineering.
- Three years of work experience in technical services, with one year of field service experience or strong service knowledge.
- Preferable material science and/or process engineering expertise/experience.
- Preferable knowledge in Thickness and Basis Weight Measurement and/or Lithium Ion Batteries industrial process.
- Outstanding problem-solving skills and passion for electromechanical, software, and application issues.
- A job with an innovative, forward-looking employer.
- Outstanding development and career prospects in a globally growing company.
- A culture based on integrity, dedication, and innovation.
- Excellent training opportunities, attractive remuneration package, and company benefits.
At Thermo Fisher Scientific, we value our employees and offer a range of benefits to support their well-being and career development. If you are a motivated and skilled Field Service Engineer looking for a new challenge, please apply today
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