Regional Field Service Engineer

3 weeks ago


Stockholm, Stockholm, Sweden Roche Full time

The Position

Regional Field Service Engineer - EMEA

At Roche, we are driven by a passion to advance healthcare and improve the lives of millions of people worldwide. As a Regional Field Service Engineer, you will play a key role in ensuring the smooth operation of our analytical laboratory instruments platforms across Europe.

Your Key Responsibilities

General Responsibilities:

  • Installation and relocation of analytical laboratory instruments for Roche
  • Technical release of analytical systems for laboratory use
  • Focus on installations of large projects that require special attention based on customer demands and specifications
  • Independently analyze and resolve complex technical issues and refer only the most complex issues to higher levels
  • Ensure all regional activities are documented in a manner compliant with company's quality procedures

Additional Technical Product Responsibility:

  • Awareness of new service bulletins, Global Customer Support hot news, and other forums
  • Closely collaborate with our Global Customer Support to share technical experience, implement new ways of working, and promote teamwork across borders
  • Knowledge transfer and technical resource to other Field Service Engineers
  • Support for service coordination at customer sites and provide general/technical advice to service coordination

Documentation & Cooperation:

  • Timely and accurate logging of data according to work instructions and agreements in the CRM system
  • Ensure all regional activities are documented in a manner compliant with company's quality procedures
  • Actively gather information in preparation for meetings, deliver an active part in these meetings, and provide feedback of outcome to others
  • Develop and monitor local reports to ensure efficient and productive delivery of services
  • Actively monitor costs for own Service activities

Who You Are:

  • You have a full technical higher education in precision mechanics, electronic, Information Technology, Medical Technology, or related specialties
  • Basic knowledge of electronics, electro-mechanical systems, and information technology
  • You are open to frequent travels, both local and throughout 9 countries in the SRNW (on average, 80% travel required)
  • You have excellent analytical, problem analysis, and decision-making skills
  • Skilled in effective planning, organizational, and time management
  • Basic knowledge of IT & Networking
  • You deliver an effective customer service, mastering written/verbal communication, organization, and prioritization skills
  • You are fluent in English (verbal and written)
  • You have a valid driver's license


  • Stockholm, Stockholm, Sweden Roche Full time

    Job Title: Regional Field Service EngineerAt Roche, we are committed to delivering exceptional service to our customers and patients. As a Regional Field Service Engineer, you will play a critical role in ensuring the smooth operation of our analytical laboratory instruments platforms in the EMEA region.Key Responsibilities:Installation and relocation of...


  • Stockholm, Stockholm, Sweden Roche Full time

    About the RoleWe are seeking a highly skilled and experienced Regional Field Service Engineer to join our team at Roche in Stockholm, Sweden.Key ResponsibilitiesAs a Regional Field Service Engineer, you will be responsible for the installation and relocation of analytical laboratory instruments, technical release of analytical systems, and focus on...


  • Stockholm, Stockholm, Sweden Avantor Full time

    The Opportunity:We are seeking a highly skilled Field Service Engineer to join our team in Stockholm (remote). As a Field Service Engineer, you will be responsible for performing service and maintenance on equipment and instruments at our laboratory customers in the region. The role involves travel within Sweden and abroad for training and service visits.Key...


  • Stockholm, Stockholm, Sweden Hamilton Full time

    Job Title: Field Service EngineerAt Hamilton, we are seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, commissioning, and maintaining our products in the biopharmaceutical, chemical, and brewery industries.Key Responsibilities:Install and commission products at customer sitesTrain...

  • Service Engineer

    3 weeks ago


    Stockholm, Stockholm, Sweden Avantor Full time

    About the Opportunity:As a Field Service Engineer at Avantor, you will be responsible for performing service and maintenance on laboratory equipment and instruments for our customers in the region. This role involves traveling for service visits, training, and courses both within Sweden and internationally.Key Responsibilities and Accountabilities:•...


  • Stockholm, Stockholm, Sweden Thermo Fisher Scientific Full time

    Job Title: Field Service Engineer - Chemical Analysis DivisionThermo Fisher Scientific is seeking a highly skilled Field Service Engineer to join our Chemical Analysis Division team. As a Field Service Engineer, you will be responsible for providing technical support and service to our customers in the North of Sweden, with occasional travel to other...


  • Stockholm, Stockholm, Sweden Thermo Fisher Scientific Full time

    About the RoleWe are seeking a highly skilled and motivated Field Service Engineer to join our team in the Chemical Analysis Division. As a Field Service Engineer, you will be responsible for providing technical support and services to our customers in the EMEA region.Key ResponsibilitiesRepresent our company in a professional manner and provide excellent...


  • Stockholm, Stockholm, Sweden Avantor Full time

    Job SummaryAs a Field Service Engineer at Avantor, you will be responsible for performing service and maintenance on laboratory equipment at our customers' sites in the region. This will involve traveling to customer locations, both within Sweden and abroad, for training and service visits.Key ResponsibilitiesCalibrate, repair, and perform preventive...


  • Stockholm, Stockholm, Sweden Park Place Technologies Full time

    Job Summary:Park Place Technologies is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing onsite system diagnostic and analytical support to customers within a geographic territory or assigned to a specific account.Key Responsibilities:Provides onsite technical customer support...


  • Stockholm, Stockholm, Sweden Sungrow - EMEA Full time

    {"h3": "Your Mission"}Welcome to Sungrow, a leader in the solar energy space. As our Field Service Engineer in Sweden, you will play a crucial role in ensuring the smooth operation of our clean energy solutions. Your responsibilities will include taking ownership of customer issues, running diagnosis on technical problems, and performing on-site...


  • Stockholm, Stockholm, Sweden Hamilton Full time

    Join Our Team as a Field Service EngineerWe are seeking a highly skilled Field Service Engineer to join our team at Hamilton. As a Field Service Engineer, you will be responsible for installing, commissioning, and maintaining our medical devices.Key Responsibilities:Install and commission medical devicesProvide technical support and training to...


  • Stockholm, Stockholm, Sweden Hamilton Full time

    Be Part of Our Team of Experts At Hamilton, we're looking for a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, commissioning, and maintaining our products. Responsibilities:Expert knowledge of Field Service Engineering for 1-2 product linesInstall and commission productsTrain and...


  • Stockholm, Stockholm, Sweden Philips Full time

    Job TitleField Service Operations Manager for Hospital MonitoringAbout the RoleWe are seeking a highly skilled Field Service Operations Manager to join our team in Sweden. As a key member of our operations team, you will be responsible for ensuring the successful delivery of our Hospital Monitoring System installations.Key ResponsibilitiesLead and manage a...


  • Stockholm, Stockholm, Sweden Park Place Technologies Full time

    Job Overview:The Field Service Engineer role at Park Place Technologies is a critical part of our customer support team. As a Field Service Engineer, you will be responsible for providing onsite technical support to our customers within a designated geographic territory.Responsibilities:Provide onsite technical customer support to ensure timely,...


  • Stockholm, Stockholm, Sweden Cavotec Full time

    Job Title: Field Service TechnicianJob Summary:Cavotec is a leading cleantech company that designs and delivers connection and electrification solutions to enable the decarbonization of ports and industrial applications. Our team is seeking a skilled Field Service Technician to provide professional service and support for our customers by performing field...

  • Field Service Engineer

    2 months ago


    Stockholm, Stockholm, Sweden Park Place Technologies Full time

    About the Role:Park Place Technologies is seeking a highly skilled and experienced Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing on-site technical support to our customers within a designated geographic territory.Key Responsibilities:Provide timely and effective technical support to customers,...


  • Stockholm, Stockholm, Sweden Park Place Technologies Full time

    Job Title: Dedicated Field Service Engineer - Data Center SpecialistSalary: $120,000 per yearAbout Park Place TechnologiesPark Place Technologies is a leading provider of data center services, offering expertise in hardware maintenance and support.Job DescriptionWe are seeking an experienced Dedicated Field Service Engineer - Data Center Specialist to join...


  • Stockholm, Stockholm, Sweden Philips Full time

    Job Title: Technical Account Manager/ Field Service EngineerJob Summary:We are seeking a highly skilled Technical Account Manager/ Field Service Engineer to join our Swedish Hospital Patient Monitoring team. As a key member of our team, you will be responsible for monitoring and managing the technical health and performance of our solutions, providing...


  • Stockholm, Stockholm, Sweden Park Place Technologies Full time

    Job Summary:Park Place Technologies is seeking a highly skilled Field Service Engineer to provide on-site technical support and repair services for data center hardware. The ideal candidate will have a strong background in OEM data center hardware and excellent problem-solving skills.Key Responsibilities:Provide on-site technical support and repair services...


  • Stockholm, Stockholm, Sweden Thermo Fisher Scientific Full time

    Unlock the Power of Advanced Analytics with Thermo Fisher Scientific!We are seeking a highly skilled Senior Field Service Engineer to join our team in the Chemical Analysis Division. As a key member of our global service organization, you will be responsible for delivering exceptional service to our customers, ensuring their analytical instruments are...