Support Specialist

1 month ago


Stockholm, Stockholm, Sweden Office Development Full time
Job Description

Vi söker en erfaren Support Specialist till vår team på Gärdet i Stockholm. Som Support Specialist kommer du att vara den första kontakten för våra kunder och vara ansvarig för att lösa deras problem och frågor.

Utbildning och erfarenhet
  • Avslutad gymnasial utbildning, gärna med inriktning IT/teknik
  • Tidigare arbetslivserfarenhet av att arbeta på en supportavdelning eller kundtjänstavdelning
  • Goda kunskaper i svenska och engelska tal och skrift
  • Goda kunskaper i Microsoft och Office 365
Arbetsuppgifter

Som Support Specialist kommer du att ha följande arbetsuppgifter:

  • Ta emot och registrera ärenden
  • Kategorisera och lösa problem via telefon eller mail
  • Driver ärenden och löser dem självständigt
  • Ta vidare ärenden till berörd avdelning eller person
Vi erbjuder
  • Lunchkort
  • Friskvårdsbidrag
  • Friskvårdstimme
  • Utbildningar
  • Möjlighet att utvecklas och klättra inom bolaget

Vi tror att du som söker denna tjänst trivs i en roll där du får ta ansvar för din egen utveckling och driver ditt arbete framåt på ett kommunikativt sätt. Med en positiv attityd antar du, och löser, de problem samt utmaningar du stöter på i rollen. Vidare är du mån om att ge förstklassig service och att alltid sätta kunden i fokus.

Vi erbjuder dig en positiv och utvecklande arbetsmiljö där du kan växa och utvecklas som Support Specialist. Vi ser fram emot att få möta dig och diskutera hur du kan bidra till vår team


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