IT Support Specialist

1 day ago


Stockholm, Stockholm, Sweden dentsu Full time

About the Role:

Dentsu Sweden is seeking an IT Support professional to join our team. As an IT Support specialist, you will be responsible for providing technical assistance to our end-users, resolving daily tickets, and working closely with our IT Support team in Northern Europe and the rest of EMEA.

Key Responsibilities:

  • Provide technical support to our end-users, resolving daily tickets and ensuring a stable service
  • Work closely with our IT Support team in Northern Europe and the rest of EMEA to support our offices in Stockholm and Gothenburg
  • Collaborate with industry experts in various fields, including software development, sales, and digital strategy
  • Communicate effectively with colleagues and stakeholders, both orally and in writing, in Swedish and English
  • Thrive in an international working environment and be a good team player
  • Have experience supporting Windows and Mac operating systems, as well as knowledge of Active Directory and network patching
  • Be familiar with Image deployment, Microsoft SCCM, and Office 365 products
  • Experience with ServiceNow – Ticket, Change Management system is a plus

About Dentsu:

Dentsu Sweden AB is part of a global communication network with 47,000 employees in over 145 countries. We offer our employees the opportunity to work with market-leading brands and exciting clients, as well as attractive career opportunities, modern benefits, and unique talent programs.

Perks:

  • Friendly, knowledgeable colleagues who like to share their knowledge
  • Collective agreement
  • Occupational pension
  • 5,000 SEK in wellness allowance
  • 30 days of vacation entitlement
  • Great career and development opportunities

The position is a full-time permanent employment with a 6-month probation period, located at our Stockholm office. Interviews are conducted continuously, and the start date is in August or September according to the agreement.


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