IT Support Specialist

1 month ago


Stockholm, Stockholm, Sweden dentsu Full time

About the Role

We are seeking a skilled IT Support Specialist to join our team at dentsu Sweden. As an IT Support Specialist, you will be responsible for providing technical support to our end-users, resolving daily tickets, and working closely with our IT Support team in Northern Europe and EMEA.

Key Responsibilities

  • Provide technical support to end-users via phone, email, and in-person
  • Resolve daily tickets and issues in a timely and efficient manner
  • Collaborate with the IT Support team to ensure seamless support across locations
  • Stay up-to-date with the latest technology trends and advancements

Requirements

  • 1-2+ years of experience in IT Support
  • Experience supporting Windows (10 & 11) and Mac (OSX & iOS)
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

About Dentsu

Dentsu Sweden AB is a global communication network with 47,000 employees in over 145 countries. We offer our employees the opportunity to work with market-leading brands and exciting clients, as well as wonderful colleagues, attractive career opportunities, modern benefits, and unique talent programs.


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