Customer Service Team Lead

Job DescriptionThis role requires a seasoned leader who can drive strategic initiatives and foster a culture of excellence within the Customer Service Desk. As the Nordics Customer Service Team Lead, you will oversee a team of 16 members and be responsible for setting and executing strategy, driving process improvements, and coaching team members.Day-to-Day...

About the RoleWe are seeking an experienced Project Management Supervisor to lead a team of highly skilled professionals in our Welfare Product Services organization in Sweden. In this role, you will be responsible for managing financials, developing a positive team atmosphere, and collaborating with stakeholders to plan and carry out customer...

Job SummaryWe are seeking an experienced Team Manager to join our Customer Success department at Teamtailor AB. In this role, you will lead a high-performing team of 20 Customer Success Managers, working closely with the Head of Customer Success to drive results. Key responsibilities include overseeing team operations, setting and achieving goals, monitoring...

Job RequirementsTo be successful in this role, you will need:Proven experience in retail management, preferably in a similar role.Excellent leadership and motivational skills, with the ability to inspire a team.A strong understanding of visual merchandising principles and practices.Strong communication and interpersonal skills, with the ability to build...

About the CompanyAt Quinyx, we're an innovative and agile tech company on a mission to improve work lives worldwide. We develop workforce management solutions that make scheduling and time reporting smoother for millions of users.We value passion, quality, innovation, trust, and collaboration. Our diverse workplace is inclusive, allowing everyone to thrive...

About UsTN Sweden is a dynamic and supportive work environment, offering opportunities for growth and development in a fast-paced retail setting.Our Vision:We strive to deliver exceptional customer service, drive sales growth, and maintain high visual standards across all our locations.Our Values:Innovation: We encourage creativity and innovation to stay...

About Redeploy RunWe specialize in platform engineering and operations, helping our customers simplify their infrastructure and speed up application delivery.Job Description:This role is focused on leading our Cloud Operations team and Managed Service offering. As an Operations Lead, you will be responsible for overseeing the delivery of our operations...

Job Description:">We are looking for a talented individual to fill the position of CUSTOMER SUCCESS LEAD. The ideal candidate should possess excellent communication skills, be able to work independently, and have experience in a fast-paced environment.The Customer Success Lead will be responsible for developing and maintaining strong relationships with key...

TN Sweden is seeking a seasoned IT Service Lead to join our team. As an IT Service Lead, you will be responsible for overseeing the delivery of our operations services on Azure, AWS, and Kubernetes platforms. This role involves ensuring alignment with agreed SLAs and customer expectations.The ideal candidate will have experience in managing operations on...

Job Description:We are seeking a highly skilled Regional Customer Experience Leader to lead our customer support teams in the Nordic region. The ideal candidate will demonstrate strong leadership behaviors, including ethics, integrity, and a results-driven mindset.The role involves overseeing and inspiring the Nordic support team, focusing on performance...

Company OverviewBanqsoft is a leading provider of innovative banking solutions. Our team of experts works tirelessly to deliver exceptional customer experiences.

We're looking for a talented individual to join our team as a Floor Manager, responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team. The ideal candidate will have prior retail or customer-facing experience, be fluent in English and Swedish, and possess excellent communication and leadership...

As a Team Development and Delivery Director, you will have the opportunity to excel in a dynamic environment where delivering operational tasks within strict SLAs is paramount.Job Description:You will be responsible for leading a team of 13 employees, fostering motivation and continuous development, while ensuring quality, delivery, and performance targets...

Company OverviewAt Connectel AB, we empower businesses to deliver exceptional customer experiences through our cutting-edge contact center software. Our platform enables seamless engagement and interaction between customers and their service providers.

Customer Experience / Account Manager, Pathology & MolecularWe are seeking a skilled professional to support our customers across the healthcare chain with diagnostic solutions. As the world's largest research biotechnology company, we focus on advancing science and improving lives through innovative diagnostic solutions.About the Role:Collaborate with...

We are seeking a Sales Manager to lead and manage a Swedish team responsible for recruiting Selling Partners within one or more product families to better serve our Swedish and European customers.Responsibilities:Develop and execute strategies to achieve business objectives and grow Amazon's third-party business in selected categories.Manage and develop a...

Engineering Director Role OverviewWe are looking for a highly skilled engineer to join our team as an Engineering Director at Tink, a part of Visa. In this role, you will work closely with product management and lead a team of 3-7 engineers, driving innovation and delivering high-quality services to customers.Responsibilities:Overall responsibility for...

About Our Product PortfolioSvea Solar offers a diverse range of products and services designed to help our customers optimize their energy usage. From heat pumps to electric vehicle chargers, batteries, electricity contracts, and our own energy optimization software (VPP), our goal is to provide solutions that make a difference – both for our customers and...

At CBRE, we are growing our Hospitality team based out of our Global head office near Stockholm. We seek a seasoned professional with experience in Front Office operations to lead our Guest Services team.Key AccountabilitiesOversee and manage the Guest Services team, focusing on developing reception services for external guests and clients.Provide expert...

Job Description:At TN Sweden, we are seeking a highly skilled Customer Service Quality Lead to elevate the quality of our customer service operations. As a key member of our team, you will be responsible for driving quality assurance, developing corporate education programs, and enhancing our service processes.The ideal candidate will have a strong...