Customer Success Enablement Manager

1 day ago

Stockholm, Stockholm, Sweden RELEX Solutions Full time

About RELEX Solutions

We create cutting-edge supply chain and retail planning software that increases adaptability, efficiency, and sustainability in the consumer goods and retail value chain. Our unified platform has the power and potential to drive tangible impact from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions.

We're a team of talented colleagues where everyone's input is valued. We believe in transparency and using common sense; putting an end to stupid things and treating your colleagues as your friends are some of our core values.

We're serious about what we do, but don't take ourselves too seriously. We get excited when facing new challenges where we can put our skills to test, but make sure to have fun whilst doing so.

About the Role

We're looking for a professional to join our Customer Success team in Sweden, Norway, or Denmark. As a Solution Success Lead, you'll work closely with Customer Success Managers (CSMs) to support RELEX growth targets.

Your primary responsibility will be to act as a strategic advisor to our CSMs and customers, leveraging your expertise in retail, supply chain, and RELEX solutions. You'll build a deep understanding of customer processes, strategic goals, and pain points to ensure we align the right solutions with the right business challenges.

This dynamic role involves collaboration across multiple business areas, including Product Teams, Presales, Presales Analytics, and Operations, ensuring a seamless and value-driven customer experience.

Responsibilities:

  • Strategic Advisory: Serve as a trusted advisor to both CSMs and customers, leveraging RELEX solutions to address customer challenges and deliver measurable value and return on investment.
  • Pipeline Growth: Identify and cultivate commercial opportunities within existing accounts by addressing key business pain points with RELEX solutions, driving sales pipeline expansion and contributing to RELEX's growth.
  • Cross-functional Collaboration: Work with multiple internal teams to tailor solutions to customer needs and deliver impactful results.
  • Customer & Colleague Engagement: Develop and nurture strong relationships with customers and internal stakeholders, ensuring alignment between customer processes and RELEX's solution proposition.
  • Global Impact: Contribute to customer success initiatives, sharing expertise and insights globally.

Requirements:

  • Retail or CPG Background: At least 5 years of experience in retail or consumer packaged goods (CPG), preferably in supply chain or a related field.
  • Operational experience working for a retailer, wholesale, or CPG company is desirable.
  • Supply Chain Expertise: Strong understanding of end-to-end supply chain processes, including demand planning, space and assortment optimization, price & promotions, and CPG.
  • Hands-on experience with RELEX solutions or comparable systems is a strong advantage.
  • Commercial Acumen: Proven track record of delivering customer value and supporting revenue growth.

Why Join RELEX?

A chance to make a real impact by helping retailers and brands optimize their operations and achieve their business goals.

Opportunities for career growth, professional development, and cross-team collaboration in a dynamic, tech-driven environment.

  • Customer Success Manager

    16 hours ago

    Stockholm, Stockholm, Sweden Google Full time

    Customer Success ManagerAt Google, we are seeking a Customer Success Manager to join our Large Customer Sales team. As a key member of this team, you will work closely with senior leadership to develop and execute strategic plans that drive business growth and expansion. Your expertise in customer success and sales strategy will enable you to identify...

  • Customer Success Strategist

    4 days ago

    Stockholm, Stockholm, Sweden Planacy AB Full time

    About Planacy ABWe are a rapidly growing SaaS company revolutionizing financial planning and analytics. Our platform enables businesses to simplify and streamline their financial processes, empowering them to make data-driven decisions.Our mission is to become a European leader in FP&A by providing innovative solutions that meet the evolving needs of our...

  • Customer Success Team Lead

    6 days ago

    Stockholm, Stockholm, Sweden FRENDS Full time

    Company OverviewFrends is a cutting-edge integration platform that enables businesses to streamline their operations and improve customer satisfaction. Our innovative solution provides a seamless experience for customers, making it easy to integrate various systems and automate processes.We're looking for a highly skilled Customer Success Manager to join our...

  • Topp-Presterande Säljare till Wells Recruitment

    1 day ago

    Stockholm, Stockholm, Sweden Wells Recruitment & Customer Success Full time

    Läs mer om vad vi erbjuderVår organisation tycker det är positivt att hitta en professionell Account Manager som har erfarenhet av att arbeta med digital marknadsföring. Det är dock inget krav och vi är intresserade av alla som tycker att det här är ett spännande uppdrag som passar dem.I rollen som Account Manager får du möjlighet att arbeta med...

  • Customer Success Advocate

    4 days ago

    Stockholm, Stockholm, Sweden Qred AB Full time

    About QredWe are a pioneering tech-enabled bank on a mission to revolutionize financing for small businesses across Northern Europe. Our cutting-edge solutions aim to simplify access to financing and enable growth for small businesses.Our team is passionate about creating innovative financial products that meet the unique needs of entrepreneurs. As we...

  • Customer Success Operations Manager

    2 days ago

    Stockholm, Stockholm, Sweden Stockfiller Full time

    Stockfiller: Revolutionizing the Food Industry\At Stockfiller, we are redefining the food industry by connecting suppliers, grocery chains, independent outlets, wholesalers, and transportation companies in a seamless and efficient food ecosystem. Our eB2B platform facilitates collaboration, reducing complexities and increasing transparency throughout the...

  • Customer Success Professional

    4 days ago

    Stockholm, Stockholm, Sweden Planacy AB Full time

    The RoleWe are seeking an experienced Customer Success Manager to join our dynamic team. As a Customer Success Manager at Planacy, you will be responsible for ensuring our customers achieve their financial planning goals using our platform.You will work closely with our sales team and technical experts to identify and capitalize on opportunities to grow our...

  • Customer Success Manager

    4 days ago

    Stockholm, Stockholm, Sweden Assessio Psychometrics AB Full time

    Vi söker en ny kollega till vårt team av fantastiska Customer Success Managers på Assessio. Assessio hjälper företag att rekrytera och utveckla exceptionella medarbetare baserat på objektiv data istället för CV eller magkänsla. På så sätt säkerställer vi att rätt personer hamnar på rätt plats. Organisationer sparar tid i...

  • Customer Success Strategist

    5 days ago

    Stockholm, Stockholm, Sweden Teamtailor AB Full time

    About UsTeamtailor is a leading Employer Branding and Applicant Tracking Software (ATS) SaaS platform, used by over 10,000 companies and 200,000 users worldwide. Our mission is to empower organizations to build a strong employer brand and attract top talent.The RoleWe are looking for a Scaled Customer Success Manager to drive the commercial success and...

  • Jr Customer Success Manager

    1 week ago

    Stockholm, Stockholm, Sweden Meet a Group international AB Full time

    Jobbify är en jobbplattform för vassa kandidater.För kunds räkning har vi publicerat denna annons, vill du komma i kontakt med den slutgiltiga arbetsgivaren kan du klicka dig vidare till annonsen:OneLab är ett ledande health tech-företag som revolutionerar företagsvården genom tidig upptäckt av hälsorisker och aktiv uppföljning med våra smarta...

  • Customer Success Manager Professional

    2 days ago

    Stockholm, Stockholm, Sweden Storyblok Full time

    The Customer Success Manager role at Storyblok involves developing and maintaining strong relationships with customers to ensure their business needs are met and exceeded. This includes working with Enterprise Customers, owning all aspects of the post-sales process, and collaborating with Storyblok's Sales team to identify new opportunities within the...

  • Customer Success Coordinator

    6 days ago

    Stockholm, Stockholm, Sweden Teamtailor AB Full time

    As a Customer Success Coordinator at Teamtailor AB, you will play a vital role in ensuring the long-term happiness of our customers in the Small & Medium Business Segment.You will focus on creating positive and engaging experiences that empower users, helping them discover the full potential of our platform. Your key responsibilities will include:Renewal...

  • Customer Success Strategist

    6 days ago

    Stockholm, Stockholm, Sweden Bannerflow - Stockholm Full time

    Company OverviewBannerflow is a high-growth company and one of Europe's most exciting SaaS companies. We build a Creative Management Platform that allows enterprise brands to create, publish, analyze, and optimize advertising in-house, at scale.We seek a dynamic and proactive Candidate Name to join our team as a Customer Success Manager (CSM). In this role,...

  • Senior Customer Success Manager

    1 day ago

    Stockholm, Stockholm, Sweden Kaisa Technologies AB Full time

    Company OverviewKaisa Technologies AB is a fast-growing company that values innovation, collaboration, and customer success. We are looking for a talented Senior Customer Success Manager to join our Commercial team.Job DescriptionThe Senior Customer Success Manager will be responsible for maximising net retention and expansion on a portfolio of strategic...

  • Customer Success Strategist

    6 days ago

    Stockholm, Stockholm, Sweden Planhat Full time

    Unlocking Value for Every ClientWe help businesses build strong relationships with their customers, leveraging our expertise to drive growth and success.Our MissionWe understand that every customer is unique, with their own set of challenges and opportunities. Our team of experts works closely with clients to develop tailored strategies that meet their...

  • Chief Customer Success Strategist

    1 day ago

    Stockholm, Stockholm, Sweden Loopia Group AB Full time

    About the RoleThis strategic position oversees the transformation of customer care into customer success in the Nordics & CEE region. As a key member of the management team, you will lead a team of professionals across six countries, ensuring a best-in-class approach to customer interactions.You will be responsible for shaping the future of customer success,...

  • Customer Success Leader

    4 days ago

    Stockholm, Stockholm, Sweden TN Sweden Full time

    We are seeking a highly skilled Customer Success Leader to join our team at TN Sweden. As a key member of our leadership team, you will play a critical role in driving our customer success initiatives forward.The ideal candidate will have a proven track record of developing and executing successful CRM and marketing automation strategies, with a focus on...

  • Customer Success Strategist

    3 days ago

    Stockholm, Stockholm, Sweden ServiceNow Full time

    Sales FocusThe successful candidate will drive end-to-end sales initiatives focused on specific use cases in customer service business process solutions.Key responsibilities include working closely with sales teams to accelerate opportunities, providing comprehensive product and industry insight to customers, and coaching account teams to effectively...

  • Customer Success Business Partner

    24 hours ago

    Stockholm, Stockholm, Sweden Wearefrends Full time

    At Wearefrends, we're looking for a highly skilled Customer Success Business Partner to join our team. As a key member of our sales-driven organization, you will play a critical role in maintaining and developing cooperation with our customers and partners.Your primary focus will be on ensuring the value of our product to new and existing customers. You will...

  • Customer Success Manager, Specialised Product Delivery

    2 weeks ago

    Stockholm, Stockholm, Sweden Mastercard Full time

    Customer Success Manager, Specialised Product DeliveryJoin to apply for the Customer Success Manager, Specialised Product Delivery role at Mastercard Processing S.A.Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can...