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Jr Customer Success Manager
21 hours ago
För kunds räkning har vi publicerat denna annons, vill du komma i kontakt med den slutgiltiga arbetsgivaren kan du klicka dig vidare till annonsen:
OneLab är ett ledande health tech-företag som revolutionerar företagsvården genom tidig upptäckt av hälsorisker och aktiv uppföljning med våra smarta digitala verktyg och medicinsk expertis. Vi har en gedigen erfarenhet av att hjälpa över 75 000 anställda världen över och mer än 500 företagskunder. Nu utökar vi vårt team och söker en Customer Success Manager med starkt försäljningsfokus.
Om du är driven, passionerad och vill vara med och göra en verklig skillnad, finns möjligheten att delta i vår spännande resa
OM ROLLEN
Som Customer Success Manager ansvarar du för hela kundresan. Du kommer att proaktivt identifiera möjligheter för merförsäljning och optimera kundernas användning av OneLabs tjänster. Tillsammans med både kollegor inom Customer Success och vårt Medicinska Team säkerställer du en smidig onboarding och löpande support för våra kunder. Din roll fokuserar på att utveckla starka relationer med befintliga små och medelstora kunder, med målet att öka värdet och förhindra churn.
Du får också möjlighet att bidra till vår tillväxtresa genom att ge feedback och input från kunderna, vilket hjälper till att säkerställa deras långsiktiga nöjdhet.
VEM DU ÄR
- Minst 1 års erfarenhet som Customer Success Manager inom SaaS.
- Bakgrund inom försäljning.
- Ambitiös, organiserad och resultatorienterad.
- En naturlig relationsbyggare och problemlösare som trivs i en snabb miljö.
- Visad förmåga att bygga och upprätthålla starka relationer med kunder, särskilt på ledningsnivå.
- Flytande i svenska och engelska, både i tal och skrift.
Tidigare erfarenhet av HR-tech och hälsa är starkt meriterande.
VAD DU FÅR
- Bli en del av ett otroligt passionerat Customer Success-team i ett snabbt växande tech-företag.
- Bli skicklig på att hantera komplexa kundrelationer i en snabbrörlig miljö.
- Sitta i våra moderna och livliga kontor belägna i hjärtat av Stockholm, Torsgatan 13.
LÅT OSS HÖRAS
Om denna roll väcker ditt intresse, tveka inte – klicka på ansökningsknappen nu Vi ser fram emot att lära känna dig.
VÅR REKRYTERINGSPROCESS
Om du går vidare efter screeningfasen ser vi fram emot att lära känna dig mer genom vår process:
1. Personlighet- och logiktest
2. Videointervju med HR
3. Videointervju med Oskar Lewander, chef för teamet
4. Caseintervju
5. Referenser
6. Erbjudande
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