Customer Success Professional

17 hours ago


Stockholm, Stockholm, Sweden Sympa Oy Full time

Grow with Us

Sympa Oy is a fast-growing HR tech company backed by tier one investors. We're looking for a talented Customer Success Professional to join our team.

As a Customer Success Professional, you'll own a portfolio of key accounts and be responsible for ensuring they maximize the value of Sympa's solutions. You'll work closely with customers to understand their business needs and develop strategic partnerships to drive growth.

Our ideal candidate has experience in a customer-facing role and is passionate about delivering exceptional customer experiences. If you're a commercially-minded individual with excellent communication skills, we'd love to hear from you.

Key Responsibilities:

  • Account management: Own and manage relationships with key accounts, acting as the primary point of contact.
  • Customer retention: Proactively engage with customers to ensure they're maximizing the value of Sympa's solutions.
  • Revenue growth: Identify and execute on expansion opportunities within existing accounts.

What We Offer:

  • An independent and valued role within a team of highly skilled professionals.
  • The chance to work at a modern, international, and fast-growing company.
  • A flexible working schedule.
  • Support from great colleagues and a constantly developing material bank.


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