Customer Success Business Partner

24 hours ago


Stockholm, Stockholm, Sweden Wearefrends Full time

At Wearefrends, we're looking for a highly skilled Customer Success Business Partner to join our team. As a key member of our sales-driven organization, you will play a critical role in maintaining and developing cooperation with our customers and partners.

Your primary focus will be on ensuring the value of our product to new and existing customers. You will be responsible for onboarding, supporting, and consulting our various customers, as well as serving as the single point of contact in operational matters and sales.

To succeed in this role, you should have a strong understanding of customer relationships and a proven track record of growing customer accounts. Your technical skills and knowledge of IT solutions will enable you to effectively consult with customers and partners, providing tailored recommendations to meet their needs.

We are seeking an individual who is passionate about delivering exceptional customer experiences and is well-versed in best practices for customer success. If you're a results-driven professional with excellent communication and interpersonal skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Evaluate customer needs and develop strategies to ensure they achieve maximum value from our product.
  • Conduct regular meetings with customers and partners to discuss their progress, address any concerns, and identify opportunities for growth.
  • Provide expert guidance on Frends best practices and help customers implement these methodologies to optimize their use of our product.
  • Foster strong relationships with our customers and partners, ensuring open communication and collaboration throughout the customer lifecycle.
  • Work closely with internal stakeholders to ensure seamless delivery of customer-centric services and support.

What We Offer:

  • A competitive salary that reflects your expertise and experience.
  • The opportunity to work with a leading provider of integration solutions and make a meaningful impact on our customers' businesses.
  • A collaborative and dynamic work environment where you can grow professionally and personally.
  • Flexible working hours and a hybrid work model that supports work-life balance.
  • Professional development opportunities to enhance your skills and knowledge.

If you're a motivated and customer-focused professional with a passion for driving business growth, we invite you to explore this exciting opportunity and join our team at Wearefrends.



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