Customer Success Expert

10 hours ago


Stockholm, Stockholm, Sweden Mastercard Full time
All About You

To succeed in this role, you must have experience in delivery of SaaS solutions or data products. Proven experience working in Customer Delivery or Consulting, fostering strong customer engagement, demonstrating value add to customers, and leading to successful product/project deliverables is essential.

Execute a data-driven approach to defining priorities and tracking success. Demonstrate a customer-centric mindset focused on delivering solutions that are scalable, leverage innovative technologies, and are delightful for end-users. Proven ability to work with both business and technology stakeholders; strong writer, presenter, and speaker is required.

Exceptional analytical and quantitative problem-solving skills, enthusiasm, and the ability to inspire others and create a collaborative culture of teamwork are also essential for this role. Demonstrated ability to develop relationships with both mid- and executive-level customer contacts is a must.



  • Stockholm, Stockholm, Sweden Planhat Full time

    Unlocking Value for Every ClientWe help businesses build strong relationships with their customers, leveraging our expertise to drive growth and success.Our MissionWe understand that every customer is unique, with their own set of challenges and opportunities. Our team of experts works closely with clients to develop tailored strategies that meet their...


  • Stockholm, Stockholm, Sweden Planacy AB Full time

    The RoleWe are seeking an experienced Customer Success Manager to join our dynamic team. As a Customer Success Manager at Planacy, you will be responsible for ensuring our customers achieve their financial planning goals using our platform.You will work closely with our sales team and technical experts to identify and capitalize on opportunities to grow our...


  • Stockholm, Stockholm, Sweden Applied Intuition Inc. Full time

    Meet Our Application EngineersOur Application Engineers are the glue between our customers and our engineering teams. They are responsible for customer success and drive impact with high-priority customer engagements.Hear from them on what life is like at Applied Intuition and what makes their roles so exciting.As an Application Engineer, you will work...


  • Stockholm, Stockholm, Sweden Wells Recruitment & Customer Success Full time

    Läs mer om vad vi erbjuderVår organisation tycker det är positivt att hitta en professionell Account Manager som har erfarenhet av att arbeta med digital marknadsföring. Det är dock inget krav och vi är intresserade av alla som tycker att det här är ett spännande uppdrag som passar dem.I rollen som Account Manager får du möjlighet att arbeta med...


  • Stockholm, Stockholm, Sweden Management Events Full time

    We're seeking a Client Success Expert to join our team at Management Events. As a key member of our growth story, you'll be responsible for driving customer satisfaction and loyalty.About the Role:You'll be the primary point of contact for our valued customers, providing exceptional support and guidance to ensure their success. You'll also collaborate...


  • Stockholm, Stockholm, Sweden Qred Full time

    We're seeking a dedicated and results-driven Customer Success Representative to join our team in Germany.About the JobIn this role, you'll be responsible for managing customer relationships, understanding their needs, and providing personalized solutions to meet their business objectives.A strong focus on customer satisfaction and retention is essential in...


  • Stockholm, Stockholm, Sweden Wearefrends Full time

    At Wearefrends, we're looking for a highly skilled Customer Success Business Partner to join our team. As a key member of our sales-driven organization, you will play a critical role in maintaining and developing cooperation with our customers and partners.Your primary focus will be on ensuring the value of our product to new and existing customers. You will...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We are seeking a highly skilled Customer Success Leader to join our team at TN Sweden. As a key member of our leadership team, you will play a critical role in driving our customer success initiatives forward.The ideal candidate will have a proven track record of developing and executing successful CRM and marketing automation strategies, with a focus on...


  • Stockholm, Stockholm, Sweden Google Full time

    Customer Success ManagerAt Google, we are seeking a Customer Success Manager to join our Large Customer Sales team. As a key member of this team, you will work closely with senior leadership to develop and execute strategic plans that drive business growth and expansion. Your expertise in customer success and sales strategy will enable you to identify...


  • Stockholm, Stockholm, Sweden Meltwater Group Full time

    We are looking for a talented Customer Success Specialist to join our team and drive ongoing engagement and utilization of our solutions with valued customers.About the Role:Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions.Partner with Renewals Representatives to ensure robust account retention...


  • Stockholm, Stockholm, Sweden Teamtailor AB Full time

    About UsTeamtailor is a leading Employer Branding and Applicant Tracking Software (ATS) SaaS platform, used by over 10,000 companies and 200,000 users worldwide. Our mission is to empower organizations to build a strong employer brand and attract top talent.The RoleWe are looking for a Scaled Customer Success Manager to drive the commercial success and...


  • Stockholm, Stockholm, Sweden Planacy AB Full time

    About Planacy ABWe are a rapidly growing SaaS company revolutionizing financial planning and analytics. Our platform enables businesses to simplify and streamline their financial processes, empowering them to make data-driven decisions.Our mission is to become a European leader in FP&A by providing innovative solutions that meet the evolving needs of our...


  • Stockholm, Stockholm, Sweden Teamtailor AB Full time

    As a Customer Success Coordinator at Teamtailor AB, you will play a vital role in ensuring the long-term happiness of our customers in the Small & Medium Business Segment.You will focus on creating positive and engaging experiences that empower users, helping them discover the full potential of our platform. Your key responsibilities will include:Renewal...


  • Stockholm, Stockholm, Sweden Assessio Psychometrics AB Full time

    Vi söker en ny kollega till vårt team av fantastiska Customer Success Managers på Assessio. Assessio hjälper företag att rekrytera och utveckla exceptionella medarbetare baserat på objektiv data istället för CV eller magkänsla. På så sätt säkerställer vi att rätt personer hamnar på rätt plats. Organisationer sparar tid i...


  • Stockholm, Stockholm, Sweden Bannerflow - Stockholm Full time

    Company OverviewBannerflow is a high-growth company and one of Europe's most exciting SaaS companies. We build a Creative Management Platform that allows enterprise brands to create, publish, analyze, and optimize advertising in-house, at scale.We seek a dynamic and proactive Candidate Name to join our team as a Customer Success Manager (CSM). In this role,...


  • Stockholm, Stockholm, Sweden Loopia Group AB Full time

    About the RoleThis strategic position oversees the transformation of customer care into customer success in the Nordics & CEE region. As a key member of the management team, you will lead a team of professionals across six countries, ensuring a best-in-class approach to customer interactions.You will be responsible for shaping the future of customer success,...


  • Stockholm, Stockholm, Sweden ServiceNow Full time

    Sales FocusThe successful candidate will drive end-to-end sales initiatives focused on specific use cases in customer service business process solutions.Key responsibilities include working closely with sales teams to accelerate opportunities, providing comprehensive product and industry insight to customers, and coaching account teams to effectively...


  • Stockholm, Stockholm, Sweden Yubico Full time

    We are looking for a highly skilled Customer Support Specialist to join our team at Yubico. As a key member of our security team, you will be responsible for engaging with customers, addressing their inquiries, and providing top-notch support. Your role will involve working cross-functionally with various teams to improve the customer experience.The...


  • Stockholm, Stockholm, Sweden Cepheo Full time

    Are you passionate about using technology to drive business success? Do you want to work with a talented team of professionals who share your values? Look no further than Cepheo!As a leading provider of Microsoft Power Platform solutions, we're dedicated to helping our clients achieve their goals. Our team of experts collaborates with clients to understand...


  • Stockholm, Stockholm, Sweden Younium Full time

    Company OverviewWe are currently a team of 70 people working in Stockholm, Malmö, Amsterdam, Philadelphia, Krakow, and remotely. We take pride in our strong community and good team spirit, being agile, and changing rapidly in a growth-oriented environment. Clear responsibilities and defined ownership allow us to collaborate and help each other out...