Germany Customer Success Expert

16 hours ago


Stockholm, Stockholm, Sweden Qred Full time

We're seeking a dedicated and results-driven Customer Success Representative to join our team in Germany.

About the Job

In this role, you'll be responsible for managing customer relationships, understanding their needs, and providing personalized solutions to meet their business objectives.

A strong focus on customer satisfaction and retention is essential in this position.

We offer a comprehensive training program to help you develop the necessary skills and knowledge to succeed in this role.

Your Key Tasks:
  1. Manage customer interactions throughout the business loan application process.
  2. Collaborate with the Underwriting Team to develop loan offers.
  3. Identify opportunities to improve the customer experience and propose solutions.
  4. Contribute to the development of a long-term customer strategy.

We value diversity and inclusion and strive to create a workplace where everyone feels valued and respected.

Our company culture is built on Transparency, Innovation, and Passion, guiding our approach to business and decision-making.

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