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Customer Success Manager

2 months ago

Stockholm, Stockholm, Sweden Generaxion AB Full time

Om Uppdraget

Som Customer Success Manager på Generaxion AB kommer du att arbeta med att skapa bästa möjliga kundupplevelse genom effektiv onboarding och kontinuerlig uppföljning. Du kommer att hantera onboarding-processen för nya kunder och säkerställa leverans enligt avtal.

Uppgifter och Ansvar

  • Hantera onboarding-processen för nya kunder och säkerställa leverans enligt avtal
  • Ha regelbundna samtal och, vid behov, fysiska möten med kunder för att följa upp det löpande arbetet och resultaten
  • Arbeta i nära samarbete med sälj- och produktionsteamet
  • Ständigt sträva efter att skapa bästa möjliga kundupplevelse

Kompetenser och Krav

  • Du är bra med människor och har starka kommunikativa färdigheter
  • Du behärskar både svenska och engelska i tal och skrift
  • Du har tidigare erfarenhet av kundrelationer och kundservice
  • Du är bra på att organisera och leda projekt
  • Du trivs med kundkontakt och kan hantera kunder på ett professionellt och effektivt sätt

Om Dig

Som Customer Success Manager på Generaxion AB kommer du att arbeta med många olika uppgifter inom kundrelationer. Du kanske kommer att ställas inför uppgifter och system som du inte har arbetat med tidigare. Det är därför viktigt att du är anpassningsbar och snabb på att lära dig nya saker.