Senior Customer Success Manager

2 weeks ago


Stockholm, Stockholm, Sweden Epidemic Sound Full time

At Epidemic Sound, we're revolutionizing the way creators soundtrack their content. As a Senior Customer Success Manager, you'll play a crucial role in securing mutually beneficial relationships with our most strategic enterprise clients.

With a strong background in complex B2B Customer Success, you'll be responsible for developing trust and fostering relationships with our clients. Your expertise will help drive new business opportunities, ensure feature and product adoption, and resolve any issues that may arise.

As a key member of our Enterprise Sales Organization, you'll work closely with internal teams to deliver exceptional customer experiences and define measurable success plans. Your ability to communicate effectively with professionals at all levels will be essential in building strong relationships and driving business growth.

Requirements:

  • 6+ years of experience in Enterprise-focused roles managing complex client relationships
  • Experience working with global brands
  • Strong track record of meeting and/or exceeding retention and growth targets
  • Fluent in English, both verbal and written
  • Strong communication and interpersonal skills

We're looking for a self-starter with a commercial mindset who can create trust and relevance with our clients. If you're passionate about creating value and driving business growth, we'd love to hear from you.



  • Stockholm, Stockholm, Sweden Epidemic Sound Full time

    Job Title: Senior Customer Success ManagerEpidemic Sound is seeking a highly skilled Senior Customer Success Manager to join our Enterprise Sales Organization. As a key member of our team, you will be responsible for developing and maintaining strong relationships with our largest clients, driving business growth, and ensuring exceptional customer...


  • Stockholm, Stockholm, Sweden Epidemic Sound Full time

    {"Job Title": "Senior Customer Success Manager", "Job Summary": "We are strengthening our global Enterprise Sales Organization with a customer-centric Senior Customer Success Manager to secure mutually successful business relationships and grow our business with a portfolio of Epidemic Sound's most strategic enterprise clients.", "Responsibilities": "Develop...


  • Stockholm, Stockholm, Sweden Epidemic Sound Full time

    About the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our Enterprise Sales Organization. As a key member of our team, you will be responsible for developing and maintaining strong relationships with our largest clients, driving business growth, and ensuring exceptional customer experiences.Key ResponsibilitiesDevelop and...


  • Stockholm, Stockholm, Sweden SAP Full time

    Unlock Customer Success with Our TeamWe're seeking a seasoned Customer Success Partner Senior Advisor to join our dynamic team and drive customer success in the Nordics. As a trusted advisor, you'll work closely with Enterprise customers to deliver continuous value and drive business growth.Key Responsibilities:Develop and execute customer success strategies...


  • Stockholm, Stockholm, Sweden SAP Full time

    Empowering Customer Success in Enterprise OrganizationsWe seek a skilled Customer Success Partner Senior Advisor to lead and guide our Enterprise customers through their digital transformation journey, ensuring their ongoing success and growth.Closely aligned with our Customer Success, Sales, Professional Services, Product, Marketing, and Partner Management...


  • Stockholm, Stockholm, Sweden Teamtailor Full time

    {"title": "Customer Success Manager", "description": "Drive Customer Success at TeamtailorAt Teamtailor, we're on a mission to empower businesses to build strong relationships with their customers. As a Customer Success Manager, you'll play a crucial role in ensuring our customers achieve their goals and get the most out of our platform.Key...


  • Stockholm, Stockholm, Sweden Sinch Full time

    Customer Success Technology ManagerWe are Sinch, a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. Our innovative technology enables companies to engage and interact with their users across voice, messaging, and video.The RoleWe are seeking a proactive and results-driven Customer Success Manager to join our...


  • Stockholm, Stockholm, Sweden SAP Full time

    Unlock Your Potential as a Customer Success Partner Senior AdvisorAt SAP, we're on a mission to empower organizations to run better. As a Customer Success Partner Senior Advisor, you'll play a vital role in helping our customers achieve their goals.What You'll DoWork closely with our customers to understand their needs and develop tailored...


  • Stockholm, Stockholm, Sweden SAP Full time

    Unlock Your Potential as a Customer Success Partner Senior AdvisorAt SAP, we're on a mission to empower organizations to run better. As a Customer Success Partner Senior Advisor, you'll play a critical role in helping our customers achieve their goals.What You'll DoWork closely with our customers to understand their needs and develop tailored...


  • Stockholm, Stockholm, Sweden SAP Full time

    What you'll doWe're looking for a Customer Success Partner Senior Advisor to guide customers through their journey, making them successful.Are you passionate about IT and how it enables modern businesses to grow? Do you share the mindset of being customer-first, striving for excellence while winning & losing as a team?Closely aligned with your customers and...


  • Stockholm, Stockholm, Sweden SAP Full time

    Unlock Your Potential as a Customer Success Partner Senior AdvisorSAP is seeking a highly skilled Customer Success Partner Senior Advisor to join our team and drive customer success in the Nordics. As a key member of our Customer Success team, you will be responsible for guiding customers through their journey, ensuring they achieve their goals, and...


  • Stockholm, Stockholm, Sweden SAP Full time

    Customer Success Partner Senior AdvisorWe are seeking a highly skilled Customer Success Partner Senior Advisor to join our team and help our customers achieve their goals. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and maintain...


  • Stockholm, Stockholm, Sweden SAP Full time

    Empowering Customer SuccessSAP is seeking a highly skilled Customer Success Partner Senior Advisor to join our team and drive customer success in the Nordics region. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences, building strong relationships, and driving business growth.Key...


  • Stockholm, Stockholm, Sweden SAP SE Full time

    Customer Success Partner Senior Advisor - SAP LeanIXWe're seeking a seasoned Customer Success Partner Senior Advisor to drive customer success and growth in the Nordics region. As a trusted advisor, you'll work closely with customers to understand their needs and develop tailored solutions to drive business outcomes.Key Responsibilities:Develop and execute...


  • Stockholm, Stockholm, Sweden SAP Full time

    Empowering Customer SuccessSAP is seeking a Customer Success Partner Senior Advisor to join our team and drive customer success in the Nordics. As a trusted advisor, you will work closely with customers to understand their needs and provide tailored solutions to ensure their success.Key ResponsibilitiesDevelop and maintain strong relationships with...


  • Stockholm, Stockholm, Sweden UrbanJobb Full time

    About the RoleWe're seeking a seasoned Customer Success Manager to join our growing team at UrbanJobb. As a key member of our Customer Success team, you'll play a pivotal role in driving customer satisfaction and growth.Your mission will be to take ownership of a portfolio of customers, acting as a trusted advisor and expert point of contact for all things...


  • Stockholm, Stockholm, Sweden Netigate Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Netigate. As a key member of our customer success team, you will play a critical role in ensuring our customers get maximum value out of our platform.Key ResponsibilitiesCollaborate closely with Sales, Product, Professional Services, and Marketing teams to evolve and...


  • Stockholm, Stockholm, Sweden Netigate Full time

    Discover the power of Netigate, a platform that revolutionizes employee engagement and customer experience. We empower organizations to gather valuable insights, drive meaningful interactions, and deliver exceptional results. With our intuitive interface and advanced analytics, companies can listen, understand, and act on insights from their workforce as...


  • Stockholm, Stockholm, Sweden Optimizely Full time

    Unlock Your Digital PotentialAt Optimizely, we're on a mission to empower businesses to unlock their digital potential. As a Customer Success Manager, you'll play a critical role in helping our clients achieve their strategic objectives and extract maximum value from their investment in our products.Key ResponsibilitiesPartner with Account Executives to own...


  • Stockholm, Stockholm, Sweden Optimizely Full time

    Unlock Your Digital Potential with OptimizelyAt Optimizely, we're on a mission to empower businesses to unlock their digital potential. As a Customer Success Manager, you'll play a critical role in helping our customers achieve their strategic objectives and extract maximum value from our products.Key Responsibilities:Partner with Account Executives to own...