Customer Experience Director

2 days ago


Solna Municipality, Sweden Hmgroup Full time

About Our Company

H&M Group is a leading global fashion company offering a wide range of stylish and affordable clothing options for women, men, children, and home. We are committed to inspiring people to create their own personal style and expression through our diverse collections and exceptional customer service.

Job Overview:

The Store Manager role is a temporary full-time position, requiring 40 hours of work per week for 6 months. The successful candidate will be responsible for leading the store team, driving sales and profitability, and creating a positive customer experience.

Key Responsibilities:

  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Lead and motivate the store team to achieve exceptional results
  • Manage store operations, including inventory, stock, and delivery processes
  • Ensure compliance with Health & Safety standards and company policies
  • Support the development of future talents and identify growth opportunities

Benefits:

H&M Group offers a competitive compensation package, comprehensive training and development opportunities, and a dynamic work environment.



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