Customer Experience Manager

5 days ago


Solna Municipality, Sweden Dun & Bradstreet Full time
Foster Client Loyalty with Dun & Bradstreet

We are a leader in global data and analytics, providing insights to help clients succeed. Our team is dedicated to delivering exceptional customer experiences.

Job Overview:

The Customer Success Manager will be responsible for driving client success and growth across Northern Europe. This role will involve developing and executing strategic plans to meet client needs.

Key Responsibilities:
  • Develop and maintain strong relationships with clients and internal stakeholders.
  • Identify and prioritize opportunities to drive growth and satisfaction.
  • Collaborate with cross-functional teams to deliver tailored solutions.
  • Maintain knowledge of industry trends and best practices.
Essential Skills:
  • Minimum 3 years of experience working with large clients and technical solutions.
  • Strong commercial instincts and client-centric approach.
  • Excellent communication and interpersonal skills.
  • Innovative thinking and problem-solving ability.


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