Global Customer Success Strategist

5 days ago


Solna Municipality, Sweden Dun & Bradstreet Full time
Unlock Business Potential with Dun & Bradstreet

We are a global data and analytics company that helps clients make informed decisions. Our diverse team of problem solvers is driven by curiosity and a passion for innovation.

Job Description:

The Customer Success Manager will be responsible for ensuring the successful adoption and utilization of our services by our largest clients. This role will work closely with internal stakeholders to drive growth, satisfaction, and retention.

Responsibilities:
  • Develop and execute service engagement plans to drive business outcomes.
  • Categorize client opportunities based on risk, spend, and growth potential.
  • Prioritize and manage client relationships to ensure value realization.
  • Partner with clients to create and deliver tailored solutions.
Requirements:
  • Minimum 5 years of experience in a client-facing role.
  • Proven track record in delivering retention results through successful client success engagements.
  • Strong collaboration and influencing skills.
  • Excellent listening, presentation, and communication skills.


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