Customer Solutions Manager

2 days ago


Lidingö Municipality, Sweden TN Sweden Full time
About the Company

Oxford Instruments is a leading global provider of plasma technology solutions for the precise, controllable, and repeatable engineering of micro- and nanostructures.

We operate in the UK and Europe, serving customers across various industries, including Semi-Conductor and other high-tech sectors. Our team is passionate about delivering exceptional results, building long-term relationships, and driving innovation through cutting-edge technology.

Job Description

As a Customer Solutions Manager, you will play a critical role in identifying and addressing customer needs, developing strategic plans to meet those needs, and collaborating with cross-functional teams to deliver exceptional customer experiences.

The ideal candidate will possess strong leadership and communication skills, with the ability to build and maintain relationships with key stakeholders. You will be required to work closely with the Sales Team to provide valuable insights and background information to support business growth.

Responsibilities
  • Develop and execute strategic plans to meet customer needs.
  • Collaborate with cross-functional teams to deliver exceptional customer experiences.
  • Build and maintain relationships with key stakeholders, including sales teams and internal departments.
  • Provide valuable insights and background information to support business growth.

Requirements

  • Substantial relevant experience and training.
  • Strong leadership and communication skills.
  • Ability to build and maintain relationships with key stakeholders.
  • Fluent English speaker, second European language would be a plus.


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