Customer Experience Expert

6 days ago


Vetlanda Municipality, Sweden H & M Hennes & Mauritz Gbc AB Full time
Overview\
At H&M Group, we believe in the power of fashion to transform lives and communities. We are committed to making fashion accessible and sustainable for all.\
\
Job Description\
The Sales Advisor role plays a key part in delivering exceptional customer service and promoting our products. As a Sales Advisor, you will welcome customers, guide them through the store, and support them in finding what they need.\
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**Key Responsibilities:**\
- Share fashion and product knowledge with customers to help them make informed choices.\
- Collaborate with colleagues to deliver outstanding service at every step of the customer journey.\
- Ensure the sales floor and back of house are well-stocked, organized, and inviting.\
- Support with opening and closing of the store.\
\
Required Skills and Qualifications\
To succeed in this role, you will need:\
- Experience in customer service within fashion, retail, or similar fields.\
- A passion for fashion and delivering an exceptional in-store experience while promoting our products and driving sales.\
- Strong communication skills, with the ability to thrive in collaborative and dynamic environments.\
- Flexibility and a willingness to learn and develop.\
\
Our Values\
We value diversity, inclusivity, and equality in everything we do. We are committed to creating a work environment that is supportive, engaging, and rewarding.

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