
Customer Experience Manager
18 hours ago
At Mastercard, we strive to make every transaction secure, simple, smart and accessible. As a Digital Payments Professional, you will play a key role in shaping the future of digital payments and empowering people worldwide.
About the Role
This is an exciting opportunity to work on our cutting-edge payment solutions, leveraging your expertise to drive business growth and customer satisfaction.
What You'll Do
You will be responsible for delivering exceptional customer experiences through our specialized product delivery platform, ensuring seamless transactions and customer engagement.
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Customer Experience Manager
2 days ago
Stockholm, Stockholm, Sweden Management Events Full timeWe're seeking a highly motivated Customer Experience Manager to join our team at Management Events. As a key member of our growth story, you'll be responsible for driving customer satisfaction and loyalty.About the Role:You'll be the primary point of contact for our valued customers, providing exceptional support and guidance to ensure their success. You'll...
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Customer Experience Manager
6 days ago
Stockholm, Stockholm, Sweden Colgate Full timeAbout ColgateColgate-Palmolive is a leading consumer products company serving hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care, and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities...
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Customer Experience Manager
5 days ago
Stockholm, Stockholm, Sweden Wipro Technologies Full timePerformance Parameters:No. Performance Parameter Measure1. Customer Engagement and Delivery Management: PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed...
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Customer Experience Strategist
4 days ago
Stockholm, Stockholm, Sweden & Other Stories Full timeAt & Other Stories, we're dedicated to fostering strong relationships with our customers and delivering exceptional experiences across all touchpoints. As a Customer Experience Strategist, you will play a pivotal role in shaping the future of our loyalty program.The Loyalty Lead will be responsible for driving strategy, concept, and customer value...
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Customer Experience Advocate
1 day ago
Stockholm, Stockholm, Sweden H & M Hennes & Mauritz Gruppe Full timeWe are seeking a Customer Experience Advocate to play a pivotal role in shaping the future of our loyalty program. As a key member of our team, you will be responsible for driving customer engagement and loyalty through innovative strategies and initiatives.Key Responsibilities:Develop and execute comprehensive customer experience strategies that meet...
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Head of Customer Experience
3 days ago
Stockholm, Stockholm, Sweden Storyblok Full timeRole SummaryThe Senior Business Relationship Manager will develop and maintain strong relationships with Storyblok customers, ensuring their business needs are met and exceeded. This includes working with Enterprise Customers, owning all aspects of the post-sales process, and collaborating with Storyblok's Sales team to identify new opportunities within the...
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Customer Experience Specialist
4 days ago
Stockholm, Stockholm, Sweden Mentimeter Full timeMentimeter is a global company that aims to revolutionize the way people interact with each other during meetings and presentations. We are looking for a highly skilled Onboarding Manager to join our team in Sales.About the RoleThis is an exciting opportunity for someone who wants to take on a strategic role, driving the success of our Enterprise Customers...
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Customer Experience Ambassador
18 hours ago
Stockholm, Stockholm, Sweden H&M group Full timeWe are looking for a results-driven leader who thrives in a fast-paced environment. As a Store Manager at H&M Home, you will be responsible for creating an outstanding shopping experience for our customers every day.About the RoleThis is a fantastic opportunity to join a dynamic team and contribute to the success of H&M Home. If you have a passion for...
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Customer Experience Representative
4 days ago
Stockholm, Stockholm, Sweden Tesla, Inc. Part timeAbout the RoleAs a Sales Customer Experience Specialist at Tesla, Inc., you will be responsible for delivering exceptional customer experiences and driving sales growth through effective lead generation strategies.You will be part of our dynamic sales team, working in our store at Sveavägen. Your primary focus will be on engaging with potential customers,...
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Customer Experience Director
3 days ago
Stockholm, Stockholm, Sweden Alfa Laval Technologies AB Full timeAbout the PositionThe Associate Product Manager position at Alfa Laval Technologies AB represents a unique opportunity to shape the future of our marine business. Our BU Wind, Water and Fuels team is dedicated to creating innovative solutions that address the evolving needs of our customers.We are seeking a highly skilled professional to lead our high-speed...
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Sales Oriented Customer Experience Manager
7 days ago
Stockholm, Stockholm, Sweden FRENDS Full timeJob DescriptionMaintain and develop cooperation with Frends customers and partners, ensuring the value of our product to new and existing customers.Conduct regular meetings with customers and partners to understand their needs and provide guidance on best practices.Help new customers onboard Frends and coordinate training sessions.Deploy and manage ticketing...
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Customer Experience Director
7 days ago
Stockholm, Stockholm, Sweden & Other Stories Full timeAbout & Other StoriesWe are a fashion brand that offers a wide range of shoes, bags, accessories, beauty and ready-to-wear for fashion-loving women. Our ateliers design diverse collections with great attention to detail and quality, always with modern femininity in mind.As Loyalty Lead, you will play a key role in enhancing customer engagement and loyalty...
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Customer Experience Strategist
3 days ago
Stockholm, Stockholm, Sweden Alfa Laval Corporate AB Full timeAlfa Laval Corporate AB is a global leader in the provision of innovative solutions for the marine and energy sectors. As a pioneer in the field, we are committed to delivering exceptional customer experiences through our products and services.The Associate Product Manager will be responsible for coordinating phase in and out of products across portfolios...
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Customer Experience Leader
19 hours ago
Stockholm, Stockholm, Sweden Gordon Full timeAbout GordonGordon is a leading smart home delivery enabler for online grocery-, pharmacy- and Meal kit providers, leveraging its expertise to help grocery e-commerce businesses identify and capitalize on new opportunities to grow their businesses.We offer a digital platform tailor-made for temperature-controlled deliveries and end customer satisfaction in...
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Customer Experience Champion
5 days ago
Stockholm, Stockholm, Sweden Transcom AB Full timeAt Transcom, we are dedicated to delivering exceptional customer experiences. As a Voice of Customer (VOC) Agent, you will be the crucial link between our clients and their customers, ensuring their concerns are heard, investigated, and resolved efficiently.\This role is ideal for a strong communicator with excellent written and verbal skills, a...
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Head of Customer Experience and Retention
2 days ago
Stockholm, Stockholm, Sweden Loopia Group AB Full timeAbout the PositionThis strategic role is responsible for transforming customer care into customer success in the Nordics & CEE region. As a key member of the management team, you will lead a team of professionals across six countries, ensuring a best-in-class approach to customer interactions.You will be responsible for shaping the future of customer...
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Customer Experience Associate
2 days ago
Stockholm, Stockholm, Sweden SAVR Full timeAbout SAVRAt SAVR, we're passionate about delivering exceptional customer experiences. Our dynamic team is driven by a service-first mindset, and we're looking for a talented Customer Experience Specialist to join our ranks.Your MissionIn this pivotal role, you'll embody the voice of our brand, providing insightful product knowledge and elevating the...
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Customer Experience Leader
2 days ago
Stockholm, Stockholm, Sweden Kaisa Technologies AB Full timeDeliver Exceptional Customer ExperiencesWe are seeking an experienced Senior Customer Success Manager to join our Commercial team at Kaisa Technologies AB. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.ResponsibilitiesThis...
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Customer Experience Specialist
6 days ago
Stockholm, Stockholm, Sweden SAVR AB Full timeJoin our dynamic team as a Customer Experience Specialist, where your passion for service, keen interest in finance, and love for customer interaction will shine In this pivotal role, you're not just a part of the team; you're at the heart of ensuring our customers receive exceptional support and service.As a key player in our fast-paced startup, you will...
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Customer Experience Solutions Leader
6 days ago
Stockholm, Stockholm, Sweden Dentsu Aegis Network Full timeAbout Our Company:Merkle is a global leader in data-driven customer experience management (CXM), seamlessly integrating expertise across Denmark, the Netherlands, Sweden, and Norway. We craft innovative, strategic, and technology-driven solutions that redefine customer experiences.The Role:You will be responsible for shaping solutions within RFP responses,...