
Customer Operations Specialist
3 days ago
Key Responsibilities
- Customer Insights: Work closely with customers to gain valuable insights on their behavior and processes, identifying areas for improvement and developing effective solutions.
- Process Optimization: Analyze and optimize existing processes to ensure efficient and effective execution, reducing costs and improving customer satisfaction.
- Quality Assurance: Ensure high-quality order-to-cash and order-to-delivery processes, identifying root causes of errors and implementing prompt solutions.
- Cross-Functional Collaboration: Collaborate with internal stakeholders to integrate new customers and channels into existing processes, ensuring seamless execution and high levels of customer satisfaction.
- Continuous Improvement: Identify opportunities for process improvements and lead initiatives to enhance customer experience performance.
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Customer Experience Specialist
3 days ago
Solna Municipality, Sweden Unilever Brazil Full timeAbout the Role:\The Customer Experience Order and Delivery Specialist at Unilever Nordics is responsible for creating and optimizing processes in Customer Operations. The purpose of this role is to leverage data and customer insights to drive next-level experience for customers.\Key Responsibilities:\Analyze customer behavior and processes using data...
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Solna Municipality, Sweden ENGINEERINGUK Full timeCompany OverviewUnilever is the leading ice cream player with a strong portfolio of brands. The company operates in the highly attractive snacking and refreshment industry, which is growing consistently at a high pace.Job DescriptionThe Customer Experience Order and Delivery Specialist creates and optimizes processes in Customer Operations. This role...
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Customer Experience Specialist
1 day ago
Solna Municipality, Sweden Unilever Full timeOur Ice Cream Business\We are the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers.Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall's, Ben &...
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Customer Service Performance Driver
3 days ago
Solna Municipality, Sweden Unilever Brazil Full timeScope and Responsibilities:\The Customer Experience Order and Delivery Specialist is responsible for analyzing customer behavior and processes to identify areas for improvement. They work with customers to understand their needs and preferences, ensuring world-class customer service. This role also involves ensuring the invoice process runs efficiently,...
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Order and Delivery Operations Expert
1 day ago
Solna Municipality, Sweden Unilever Full timeDelivering Next-Level Customer Experience\As a key member of our Customer Operations team, you will play a vital role in creating and optimizing processes for customer experience order and delivery specialists at Unilever Nordics.The purpose of this role is to utilize data and customer insights, driving next-level experience for customers.Key...
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Solna Municipality, Sweden ENGINEERINGUK Full timeUnlocking the Full Growth PotentialOur ice cream business operates in the rapidly growing snacking and refreshment industry. We offer exciting career opportunities with a strong portfolio of brands.Job Responsibilities and RequirementsKey responsibilities include working closely with customers, utilizing data analytics, and driving next-level customer...
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Supply Chain Operations Specialist
7 days ago
Huddinge Municipality, Sweden Nordberg Medical AB Full timeJob DescriptionNordberg Medical AB seeks a highly skilled Supply Chain Operations Specialist to join our team. As a key member of the Supply Chain department, you will play a pivotal role in ensuring the seamless flow of materials and products within the supply chain.**Key Responsibilities:**- Coordinating and processing orders and deliveries to clients is a...
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Operations Specialist
4 days ago
Huddinge Municipality, Sweden Nordberg Medical AB - Huddinge Full timeNordberg Medical AB - Huddinge requires an Operations Specialist to drive its supply chain operations forward.Job SummaryThe successful candidate will contribute to the overall success of our supply chain operations by coordinating logistics activities and ensuring efficient on-time delivery of finished products.Key ActivitiesCoordinating transportation for...
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Treasury Operations Specialist
1 day ago
Nacka Municipality, Sweden Epiroc Group Full timeCompany OverviewEpiroc Group is a leading productivity partner for the mining, infrastructure, and natural resources industries. We develop and manufacture innovative equipment, digital solutions, and provide aftermarket support to customers in over 150 countries.Our mission is to accelerate the shift towards more sustainable mining and construction...
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Solna Municipality, Sweden SAS Cargo Group AS Full timeAbout Our CompanySAS Cargo Group A/S is a leading provider of air cargo services. We are committed to delivering exceptional customer experiences through innovative solutions and excellent service.Our company culture values flexibility, innovation, and personal growth. We believe in fostering a collaborative work environment that encourages open...
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Nordic Customer Service Lead
1 day ago
Solna Municipality, Sweden ENGINEERINGUK Full timeJob Purpose and ScopeLocated in Customer Operations, this role focuses on creating and optimizing processes. The purpose is to utilize data and customer insights to drive next-level customer experience.Key ResponsibilitiesEssential duties include:Working closely with customers to understand their needs and preferences.Utilizing data analytics to gain...
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Customer Experience Director
6 days ago
Solna Municipality, Sweden & Other Stories Full time& Other Stories seeks a Customer Experience Director to lead the creation of exceptional customer experiences in our stores.Main Responsibilities:Customer Experience Strategy: Develop and implement strategies to improve customer experiences.Team Leadership: Lead and motivate a team of managers, visual merchandisers, and sales advisors to achieve excellent...
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Store Performance Improvement Specialist
6 days ago
Solna Municipality, Sweden & Other Stories Full timeThe Store Performance Improvement Specialist role at & Other Stories involves driving sales growth and improving customer experiences through effective operational management.Main Responsibilities:Optimise Store Operations: Oversee store operations, including delivery, stock, inventory, and other essential tasks.Lead Team: Lead and motivate a team of...
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Data Analyst
2 hours ago
Solna Municipality, Sweden Arken Zoo Full timeAbout UsAt Arken Zoo, we are a leading pet care company in the Nordics, operating an omnichannel business model to cater for the needs of pets and their parents across Finland, Sweden, Norway, and the Baltics. Our mission is to provide a curated food and non-food assortment, as well as pet care services such as grooming, training, and veterinary services...
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Operational Excellence Specialist
3 days ago
Sundbyberg Municipality, Sweden Xylem Water Solutions Full timeKey Responsibilities:The Operational Excellence Specialist will be responsible for leading CI implementation, standardization, and consistency across multiple international sites. This includes training and coaching teams and colleagues, working with business leads to align CI projects with their priorities, and proactively identifying areas for operational...
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Customer Success Lead
17 hours ago
Solna Municipality, Sweden TN Sweden Full timeAbout This OpportunityWe are seeking a highly skilled Customer Solution Owner to join our team, someone who shares our vision and values, and is committed to delivering exceptional results.About the Role:Serve as the primary point of contact for key customers, ensuring their needs are met and exceeded.Develop and implement customized solutions that address...
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Customized Solutions Expert
17 hours ago
Solna Municipality, Sweden TN Sweden Full timeKey ResponsibilitiesThis role will be responsible for the following key responsibilities:Develop and implement customized solutions that address specific customer requirements and goals.Collaborate with internal stakeholders to design and deliver comprehensive solutions that drive business value.Build and maintain strong relationships with customers,...
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IT Operations Expert
5 days ago
Solna Municipality, Sweden Vattenfall GmbH Full timeJob OverviewVattenfall GmbH is seeking an experienced IT Operations Expert to join our Customer IT team. In this role, you will be responsible for ensuring the smooth operation of IT systems and services.You will work closely with business stakeholders, developers, and IT teams to ensure systems are secure, up-to-date, and aligned with business needs. Your...
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Supply Chain Operations Manager
7 days ago
Huddinge Municipality, Sweden Nordberg Medical AB Full timeJob DescriptionAs a Supply Chain Specialist at Nordberg Medical AB, you will play a crucial role in ensuring the smooth operation of our supply chain. This includes coordinating and processing orders and deliveries to clients, maintaining accurate records and documentation, and monitoring inventory levels to prevent stockouts or overstock situations.About...
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System Manager Customer IT
6 days ago
Solna Municipality, Sweden Vattenfall AB Full timeAt Vattenfall AB, we are committed to making fossil-free living possible within one generation. To achieve this ambitious goal, we need talented individuals who share our passion for innovation and sustainability.The Customer IT team develops and operates specialized IT solutions in collaboration with business teams across multiple countries. As a System...