
Customer Experience Director
8 hours ago
& Other Stories seeks a Customer Experience Director to lead the creation of exceptional customer experiences in our stores.
Main Responsibilities:- Customer Experience Strategy: Develop and implement strategies to improve customer experiences.
- Team Leadership: Lead and motivate a team of managers, visual merchandisers, and sales advisors to achieve excellent standards of service.
- Operational Efficiency: Oversee store operations, including delivery, stock, inventory, and other essential tasks.
- Customer Insights: Gather and analyse customer insights to inform business decisions.
Requirements:
- Leadership Skills: Proven leadership skills with the ability to motivate and lead a team.
- Communication Skills: Excellent communication and interpersonal skills.
- Customer-Focused: A customer-focused mindset with a passion for delivering exceptional customer experiences.
Benefits:
- Professional Growth: Opportunities for personal and professional growth within the H&M Group.
- Staff Discount: Enjoy a 25% staff discount on all purchases across the H&M Group brands.
- HIP Incentive Program: Participate in our employee incentive program, HIP.
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Customer Experience Director
5 days ago
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Customer Experience Specialist
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Customer Experience Head
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