
Customized Solutions Expert
18 hours ago
This role will be responsible for the following key responsibilities:
- Develop and implement customized solutions that address specific customer requirements and goals.
- Collaborate with internal stakeholders to design and deliver comprehensive solutions that drive business value.
- Build and maintain strong relationships with customers, fostering trust and loyalty through exceptional service and support.
- Support IoT Sales efforts to grow sales and establish/maintain market leadership within IoT.
- Evaluate, plan, and develop solutions in collaboration with all relevant stakeholders.
- Translate customer needs and business targets into technical requirements.
- Define solution concepts and iterate these with customers, internal stakeholders, and partners.
- Lead customer projects with structure and manage document creation.
- Assemble and manage virtual teams to onboard customers to Telia's IoT services.
- Train customers on using our services efficiently.
- Manage complex IoT bids.
Requirements:
- Strong understanding of IoT technologies and trends.
- Excellent communication, interpersonal, and project management skills.
- Relevant experience in IoT/Telecom/IT areas, with a focus on customer success.
- Experience working with cloud solutions and SaaS.
- Basic understanding of Telco operations and business.
- Ability to multitask, prioritize, and adapt to changing circumstances.
- University degree or Master's degree in a relevant field, or equivalent education.
- Full professional proficiency in English (and Swedish).
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