Sales Key Holder

5 days ago

Stockholm, Stockholm, Sweden H&M Group Full time

About & Other Stories

& Other Stories is a fashion brand offering women a wide range of shoes, bags, accessories, jewelry, lingerie, beauty products, stationery, and ready-to-wear to create their personal style or story.

Our Creative Approach

Our creative ateliers in Paris, Los Angeles, and Stockholm design diversified fashion collections with great attention to detail and quality at an affordable price.

Job Description

As a Sales Key Holder at & Other Stories, you will be the first point of contact for our customers, providing exceptional customer service and creating a personalized shopping experience.

Your Responsibilities

  • Provide excellent customer service to maximize sales on the sales floor, in the fitting rooms, and at the cash desk.
  • Awareness of the store's goals and sales figures, as well as being familiar with applicable procedures and guidelines.
  • Actively work with garments, ensuring our high standards are always maintained.
  • Knowledge about garments/fabrics and garment care.
  • Process customer transactions at the cash desk.
  • Receive and process deliveries.
  • Help prepare seasonal sales and campaigns.
  • Follow store routines, policies, and guidelines to assist in loss prevention and safety.
  • Work well in the team and actively support colleagues.
  • Execute store opening and closing procedures.
  • Support the store manager in running daily operations, conducting daily planning, driving customer service, and operations.

Requirements

You love people and are always willing to go the extra mile for customers. You know how to drive sales in an ever-changing environment, and you can see what needs to be done in the store. Experience from cash register routines is preferable, but your willingness to learn and grow with us is most important.

What We Offer

  • 25% staff discount within the H&M Group.
  • Twice-a-year staff allowance to shop the newest season.
  • Paid vacation days.
  • Endless development opportunities.
  • Plus more external/local benefits.

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