Sales Floor Manager Lead

12 hours ago


Stockholm, Stockholm, Sweden JD Sports Fashion plc Full time
JD Sports Fashion plc is a leading international sports fashion retailer. As part of our team, you will play a crucial role in delivering an exceptional customer experience and driving store sales.

As a Floor Manager, you will be responsible for leading the in-store team to achieve targets and provide visual support to engage customers through creative product placement and utilizing the latest fashion trends. You will be the first point of contact in personnel matters, motivate and support your team members, and create window and in-store displays while maximizing store profitability.

Key Responsibilities:
  • Provide excellent levels of customer service.
  • Support and deal with customer complaints and inquiries, providing the best possible outcome.
  • Ensure the personal appearance of the sales team is in line with company guidelines.

Additional Responsibilities:
  • Ensure that targets are achieved and, where possible, exceeded.
  • Support and motivate staff service levels in order to maximize store sales.


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