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Store Performance Coach
4 hours ago
We're looking for a talented individual to join our team as a Floor Manager, responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team. As a key member of our sales floor team, you'll play a vital role in driving customer satisfaction, maximizing store sales, and fostering a positive work environment.
The ideal candidate will have prior retail or customer-facing experience, be fluent in English and Swedish, and possess excellent communication and leadership skills. As a Floor Manager, you'll have the chance to develop your skills, work with a talented team, and make a real impact on our customers' shopping experience.
Key Responsibilities:
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Lead a team of sales assistants to achieve superior standards of service and operational excellence.
- Collaborate with the store manager to analyze sales data and optimize store performance.
- Support recruitment efforts and ensure comprehensive onboarding and training for new hires.
- Identify future talent and develop personalized growth plans for team members.
- Maintain a high level of store presentation and organization.
- Serve as a brand ambassador, consistently delivering exceptional customer experiences.
- In the absence of the store manager, take on additional responsibilities to ensure seamless operations.
We offer a dynamic and fast-paced work environment where you can grow professionally and personally. If you're passionate about delivering exceptional customer experiences, leading a high-performing team, and driving business growth, we want to hear from you
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Senior Store Management Coach
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