Director of Retail Excellence

15 hours ago


Stockholm, Stockholm, Sweden Performance Inc Full time

About Us

Performance Inc. is a leading provider of high-quality, sustainable products that empower an active lifestyle. Since 1986, we've been driven by a passion for innovation and excellence, striving to make adventures possible 365 days a year.

We're a dynamic organization that values teamwork, creativity, and growth. Our team is comprised of dedicated individuals who share our vision and strive for perfection in every aspect of our business.

Job Summary

We're seeking a highly experienced Director of Retail Excellence to lead our retail strategy across EMEA. As the face of our retail leadership, you will work closely with the VP DTC to shape the future of our in-store experience, ensuring every customer leaves inspired and every store achieves its potential.

This is a unique opportunity to build on the strengths of a talented team, including a Retail Area Manager, a Retail Operations Manager, and a Sales Coach. You will craft strategies to optimize performance, elevate the brand, and drive innovation, all while fostering a culture of accountability, growth, and excellence.

Key Responsibilities

  • Leadership Development: Guide, mentor, and inspire a high-performing retail team, promoting a culture of accountability, growth, and excellence.
  • Customer Experience: Elevate in-store service to ensure every customer enjoys personalized, memorable experiences.
  • Operational Efficiency: Implement scalable, efficient models and ensure retail standards are flawlessly executed across the board.
  • Data-Driven Decision Making: Use insights and analytics to shape strategies that exceed targets, drive engagement, and maximize sales.
  • KPI Management: Establish, monitor, and refine metrics to consistently deliver operational excellence.
  • Collaboration: Work cross-functionally to align with broader business objectives and support the company's strategic goals.

Requirements

We seek a leader who thrives in a dynamic, fast-paced environment. To succeed, you will need:

  • A proven track record in multi-store retail management, with expertise in driving sales, optimizing operations, and delivering results.
  • A knack for building and motivating high-performing teams.
  • Analytical skills with a data-driven approach to decision-making.
  • Strong communication and collaboration skills to influence and inspire at all levels.
  • Proficiency in Microsoft Office and retail software systems.
  • Fluency in English.

What We Offer

We provide a stimulating work environment that promotes creativity, innovation, and teamwork. Our values of Passion, Togetherhood, Winning Spirit, and Responsibility guide everything we do. You will have the opportunity to work with a great team that shares your passion for sports and outdoor life. With us, you'll enjoy great development opportunities in a global community of recognized brands.

Perks Include:

  • Access to HQ workout classes, yoga, and a sports hour every Friday.
  • Mountain house and apartment in Åre available for team events.
  • Health care allowance and Skandia Health Insurance.
  • Employee discount on all Amers Sports brands.


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