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Customer Success Specialist
2 days ago
- Proactively manage a portfolio of circa 100 customer accounts, driving revenue expansion, retention, and growth.
- Plan and lead customer onboarding processes, ensuring seamless handovers and successful integration onto the Juni platform.
- Identify and capitalize on revenue growth opportunities, collaborating with Account Management to close upsell and cross-sell deals.
Proficiency in Slack, G-suite, HubSpot, and Gong.io is essential for success in this role.
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