Loyalty Program Manager

12 hours ago


Stockholm, Stockholm, Sweden H & M Hennes & Mauritz Gruppe Full time

& Other Stories is looking for a Brand Advocate Lead to enhance customer engagement and loyalty and drive the future growth of our brand. As a key member of our team, you will have the opportunity to work with talented individuals across various functions, make meaningful decisions, and see your efforts directly impact the business.

The ideal candidate will have a solid background in managing loyalty programs or CRM initiatives in consumer-facing industries and be able to manage project initiatives with multiple stakeholders, ensuring timely delivery and seamless collaboration.

Responsibilities
  • Manage project initiatives with multiple stakeholders, ensuring timely delivery and seamless collaboration.
  • Develop and implement loyalty programs that drive customer engagement and retention.
  • Work closely with our tech teams to implement and test new features, ensuring the program's tech solution is effective and aligned with business needs.


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