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Client Support Specialist

2 months ago

Stockholm, Stockholm, Sweden Anyfin AB Full time

About Us

Since our inception, we have been dedicated to empowering individuals with financial tools that enhance their economic well-being. Our mission is to revolutionize financial health for people everywhere.

We have successfully assisted clients in various countries to save significantly by optimizing their financial obligations. However, our ambitions extend beyond borders. We are expanding into new territories and developing innovative solutions to further enhance our users' financial experiences. To support this growth, we are on the lookout for a Finnish-speaking Operations Agent.

Key Responsibilities

We believe in the importance of financial independence for everyone, and your role will be crucial in helping our clients manage their financial challenges. You will not only contribute to our ongoing initiatives but also explore new strategies to adapt to the changing needs of our clientele. You will collaborate with a talented team across various departments while leading efforts to foster a culture of creativity and teamwork in a dynamic environment. Your responsibilities will include:

  • Delivering clear and effective communication, both verbally and in writing.
  • Utilizing your customer service experience to address inquiries and resolve issues proficiently.
  • Evaluating and interpreting complex credit applications while adhering to our established credit guidelines.
  • Assessing potential candidates for debt refinancing with enthusiasm.
  • Contributing to the enhancement of our processes to elevate our customer service standards.

Ideal Candidate Profile

  • Proficient communication skills in Finnish and English.
  • Previous experience in customer service or support roles, preferably in a related field.
  • A strong analytical mindset with a passion for solving complex problems.
  • Ideally, 1-2 years of experience in credit assessment.

What We Offer

We provide an opportunity to be part of a groundbreaking initiative. With robust support and a world-class team, the possibilities for achievement are limitless. Our foundation is built on the vision of transforming an industry that often overlooks the needs of its clients.

We are committed to making a difference. Our team is composed of driven individuals who continuously seek to improve and innovate. You will be challenged and encouraged to develop your skills while collaborating with intelligent and inspiring colleagues.

The journey ahead is what excites us, and we are just beginning to explore the possibilities.

About Anyfin

Who Are We?

Anyfin is a forward-thinking startup focused on helping individuals achieve their best financial selves. We understand that managing finances can be challenging, which is why we strive to create user-friendly solutions for financial improvement.

Our Services

Anyfin offers a comprehensive financial application that provides users with insights into their spending, income, subscriptions, and more. Our services aim to reduce the costs associated with consumer loans and credits by lowering high-interest rates and eliminating unnecessary fees. Overall, our app serves as an invaluable tool for better financial understanding.

Looking Ahead

We are on a path of continuous growth and will be launching additional services in the near future. Join us on this exciting journey and collaborate with ambitious individuals from diverse backgrounds.