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Customer Experience Strateg
3 hours ago
Vår vision är att bli nummer 1 bland svenska operatörer när det gäller kundupplevelse på konsumentsidan. Vi söker nu en Customer Experience Strateg som kan hjälpa oss uppnå detta mål.
Om rollen- Du kommer att arbeta analytiskt, innovativt, affärsnära och projektledande i en organisation där din output kommer märkas
- Du kommer att ha stort fokus på att förbättra interna processer och kundens digitala resa
I din roll är du även strategisk ansvarig för all kundkommunikation som syftar till att driva kundnöjdhet. Du kommer att jobba tätt med vårt CRM-team på Marknad.
Här får du- Möjlighet att jobba i en spännande miljö med utvecklingsmöjligheter
- Trygg anställning i ett av Sveriges mest attraktiva företag
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Customer Experience Manager
22 hours ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the RoleWe are looking for a highly motivated Customer Experience Manager to join our team at Merkle Sweden. As a key member of our Strategy and Consulting team, you will be responsible for designing and implementing customer-centric strategies that drive growth and engagement.Your primary focus will be on helping clients develop comprehensive customer...
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Strategic Customer Partnership Lead
14 hours ago
Stockholm, Stockholm, Sweden Sympa Full timeJob SummaryWe are seeking a highly motivated Strategic Customer Partnership Lead to join our team at Sympa. As a key member of our Customer Success organization, you will be responsible for developing and executing strategic partnerships with our customers to drive growth and retention.Key ResponsibilitiesDevelop and execute strategic partnerships with...
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Head of Customer Experience
14 hours ago
Stockholm, Stockholm, Sweden MSD Full timeJob Title:Nordic Support LeadCompany Overview:MSD is a leading organization in the Livestock Animal Health and Technology sectors.Job Description:The Nordic Support Lead will oversee and inspire the customer support team, focusing on performance management and professional development.Develop and implement strategic plans for customer support that align with...
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Customer Experience Specialist
4 days ago
Stockholm, Stockholm, Sweden Stratsys Full timeAbout the RoleAs a Customer Success Manager at Stratsys, you will have a strategic impact by guiding clients from adoption to expansion—a key factor in our growth. You will build long-term customer relationships based on trust and engagement, working with both senior decision-makers and operational teams.ResponsibilitiesManage personal responsibilities...
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Strategic Customer Advocate
22 hours ago
Stockholm, Stockholm, Sweden CatalystOne Solutions Full timeCatalystOne Solutions is committed to delivering exceptional customer experiences. We are seeking a Strategic Customer Advocate to join our team in Oslo, Norway.About the Role:Advocate for customer needs and interests within CatalystOne Solutions.Develop and implement strategies to drive customer growth and satisfaction.Build strong relationships with...
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Customer Experience Specialist
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout UsCalabrio has established itself as a leader in the WFO/Call Center industry, providing cutting-edge solutions to over 7,000 customers worldwide.This role offers a unique opportunity to join our team and contribute to driving revenue growth and expanding our customer base.Job DescriptionThe Account Executive will be responsible for developing and...
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Customer Experience Professional
13 hours ago
Stockholm, Stockholm, Sweden Coatue Full timeCompany OverviewPleo is a leading provider of innovative financial solutions, dedicated to helping businesses go beyond the books. Our mission is to make every company more trusting, progressive and fun.We believe that company spending should be delegated to all employees and teams, automated as possible, and drive a culture of responsible spending. Finance...
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Enterprise Customer Experience Manager
2 days ago
Stockholm, Stockholm, Sweden Coatue Full timeSucceed as a TeamAs a key member of our UKI Mid-Market Customer Success Team, you'll be responsible for driving enterprise-like experiences for our biggest customers in the region.You'll build strong relationships with strategic stakeholders, ensuring seamless collaboration and maximum ROI.
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Customer Experience Strategist
5 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeJob OverviewThe Global Loyalty Director at H&M Group is responsible for developing and executing strategic plans to drive customer loyalty and engagement.About the RoleKey responsibilities include:Leveraging customer data to inform business decisions.Developing a clear customer data strategy supporting segmentation and product categories.Collaborating with...
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Customer Experience Strategist
14 hours ago
Stockholm, Stockholm, Sweden NoA Connect Sweden Full timeCompany OverviewNoA Connect Sweden is a leading digital marketing agency that helps businesses drive customer acquisition and activation with marketing technology, data, and strategic advice. Our team of experts has a proven track record of success in delivering personalized experiences that drive results.In this role, you will work with cross-functional...
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Digital Customer Experience Expert
14 hours ago
Stockholm, Stockholm, Sweden Capgemini Full timeNordic Salesforce DirectorAre you ready to take on a new challenge as a Salesforce CTO in our Nordic region? We are seeking an experienced professional to join our team as a key member of our Salesforce Center of Excellence (COE). As a Salesforce CTO, you will be responsible for shaping our Nordic market and clients while contributing to our global...
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Strategic Customer Advocate
4 days ago
Stockholm, Stockholm, Sweden Bannerflow - Stockholm Full timeAbout the CompanyBannerflow is a high-growth company and one of Europe's most exciting SaaS companies. We build a Creative Management Platform that allows enterprise brands to create, publish, analyze, and optimize advertising in-house, at scale.This role is focused on managing a portfolio of approximately 25 enterprise customers within a specific market,...
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Senior Customer Experience Manager
7 days ago
Stockholm, Stockholm, Sweden Skyresponse AB Full timeSkyresponse AB is a leading provider of innovative software solutions, and we are seeking an experienced Senior Customer Success Manager to lead our customer-facing initiatives in the Nordics.About the PositionThis is a challenging and rewarding role that requires a unique blend of business acumen, technical expertise, and interpersonal skills. The ideal...
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Fashion Customer Experience Manager
6 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeWe are seeking an experienced Fashion Customer Experience Manager to join our team. As a key member of our Global Loyalty team, you will be responsible for developing and executing a comprehensive loyalty strategy that drives customer engagement and loyalty.The ideal candidate will have a proven track record in running global loyalty programs and CRM...
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Regional Customer Experience Leader
6 days ago
Stockholm, Stockholm, Sweden Merck Full timeOverview:We are a dynamic and innovative company in the Livestock Animal Health and Technology sectors. Our mission is to provide cutting-edge solutions that improve animal health and productivity.We are seeking a highly skilled Regional Customer Experience Leader to join our team. The ideal candidate will possess a strong understanding of the industry and...
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Digital Customer Experience Manager
4 days ago
Stockholm, Stockholm, Sweden Bannerflow - Stockholm Full time**About Bannerflow**Bannerflow is a high-growth company and one of Europe's most exciting SaaS companies. We build a Creative Management Platform that allows enterprise brands to create, publish, analyze, and optimize advertising in-house, at scale.In this role, you will manage a portfolio of approximately 25 enterprise customers within a specific market,...
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Head of Customer Experience Management
22 hours ago
Stockholm, Stockholm, Sweden Ericsson GmbH Full timeAbout the JobThis role is crucial for delivering top-tier service and creating curated experiences for employees, managers, and C-level executives at Ericsson GmbH.You will be responsible for strategic planning, orchestration, and flawless execution of high-impact experiences and events. Key tasks include:Serving as the primary point of contact for...
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Global Customer Experience Lead
14 hours ago
Stockholm, Stockholm, Sweden Philips Iberica SAU Full timeAs a Customer Success Manager in Hospital Patient Monitoring solutions, you will be part of the Service and Solution Delivery team at Philips, driving customer success and value creation through collaboration.Your role will involve:Directly contributing to advancing global healthcare outcomes by developing and implementing effective strategies.Working...
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Marketing Director
4 days ago
Stockholm, Stockholm, Sweden Hyundai Motor Sweden Full timeCompany OverviewHyundai Motor Sweden is a leading player in the Swedish market, driven by its vision of 'Progress for Humanity'. Our mission is to make high-quality, environmentally-friendly mobility available for all. We are re-inventing ourselves in the industry and plan to lead this change with zero-emission vehicles, electrified powertrains, hydrogen...
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Customer Experience Lead
14 hours ago
Stockholm, Stockholm, Sweden H&M group Full timeWe're looking for a talented individual to join our team as a Floor Manager, responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team. The ideal candidate will have prior retail or customer-facing experience, be fluent in English and Swedish, and possess excellent communication and leadership...