Enterprise Sales Engineer
4 weeks ago
As an Enterprise Sales Engineer at Datadog, you will play a critical role in educating potential clients and ensuring existing customers are happy and successful. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). This role requires strong written and oral communication skills, as well as the ability to understand and articulate both the business benefits and technical advantages of our offering.
Key Responsibilities- Partner with the Sales team to articulate the overall Datadog value proposition, vision, and strategy to customers.
- Own technical engagement with customers during the trial phase, communicating Datadog's value based on activities and working with customers on any identified issues or concerns to successful conclusion.
- Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility.
- Deliver product and technical briefings/presentations to potential clients.
- Maintain accurate notes and feedback in CRM regarding customer input, both wins and losses.
- Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape.
- Possess a passion for educating customers on observability risks meaningful to their business and the ability to build and execute an evaluation plan with a customer.
- Have strong written and oral communication skills, with the ability to understand and articulate both the business benefits and technical advantages of our offering.
- Be experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET, etc.
- Have a minimum of 3+ years in a Sales Engineering or DevOps Engineering role.
- Be able to sit up to 4 hours, traveling to and from client sites.
- Be able to travel via auto, train, or air up to 45% of the time.
- Best-in-breed onboarding.
- Generous global benefits.
- Intra-departmental mentor and buddy program for in-house networking.
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP).
- Continuous professional development, product training, and career pathing.
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks.
Benefits and growth opportunities may vary based on the country of employment and the nature of employment with Datadog.
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