Customer Success Manager

11 hours ago


Stockholm, Stockholm, Sweden Telefire Full time

We are looking for a skilled and dynamic Presales Consultant to play a key role in our team.

About the Role:

This position involves providing technical support to the sales team, serving as the main technical contact for customers, and conducting training sessions to familiarize clients with our product lineup.

Responsibilities:
  • Providing technical presale support to the sales team, including customer meetings, collecting data, and participating in site visits for estimation purposes.
  • Defining project specifications, ensuring product compatibility, and identifying opportunities.
  • Conducting product demonstrations, workshops, and presentations to showcase the benefits of our PSIM, IBMS, and Fire Detection solutions.
Requirements:
  • A minimum of 5 years of experience in PSIM and/or IBMS presale support is required.
  • Experience with fire detection is a plus.
  • Proficiency in English, demonstrating fluency and precision in complex, technical communication.


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