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Client Support Specialist
2 months ago
About Us
Since our inception, we have been dedicated to empowering individuals with the financial tools they need to regain control over their financial destinies. Our mission is to enhance global financial wellness through innovative solutions.
To date, we have successfully assisted clients in various countries in optimizing their financial commitments, and we are eager to expand our reach. To support our growth, we are on the lookout for a Finnish-speaking Operations Agent.
Key Responsibilities
In this role, you will play a pivotal part in our commitment to helping users manage their financial obligations effectively. Your responsibilities will include:
- Delivering exceptional service through clear and effective communication, both verbally and in writing.
- Utilizing your customer service experience to address inquiries and resolve issues proficiently.
- Evaluating complex credit applications while adhering strictly to our established credit policies.
- Assessing potential candidates for debt refinancing with enthusiasm and diligence.
- Contributing to the enhancement of our processes to elevate our customer service standards.
Ideal Candidate Profile
- Proficient in Finnish and English with excellent communication skills.
- Previous experience in customer service or support roles, preferably in a related field.
- Strong analytical skills with a passion for problem-solving.
- Ideally, 1-2 years of experience in credit assessment.
What We Offer
We provide an opportunity to be part of a transformative journey in the financial sector. With robust support and a talented team, the possibilities for achievement are limitless. Our foundation is built on a vision to challenge and reshape an industry that often overlooks the needs of its clients.
We are committed to fostering a culture of innovation and continuous improvement. You will be encouraged to develop your skills and collaborate with intelligent and passionate colleagues.
The future holds exciting prospects, and we are just beginning our journey. We look forward to welcoming you.
About Anyfin
We are an innovative startup focused on helping individuals achieve their best financial selves. Understanding that financial management can be complex, we aim to simplify the process.
Our application provides users with a comprehensive overview of their finances, including spending, income, and subscriptions. Additionally, we offer services to help reduce the costs associated with consumer loans and credits by lowering interest rates and eliminating unnecessary fees.
As we continue to grow, we are excited to introduce even more services in the near future. Join us in our mission to empower individuals from around the globe.
