Current jobs related to VP of Customer Success and Growth - Stockholm, Stockholm - Bambuser
-
Customer Success Technology Manager
3 weeks ago
Stockholm, Stockholm, Sweden Sinch Full timeCustomer Success Technology ManagerWe are Sinch, a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. Our innovative technology enables companies to engage and interact with their users across voice, messaging, and video.The RoleWe are seeking a proactive and results-driven Customer Success Manager to join our...
-
Customer Success Manager
1 week ago
Stockholm, Stockholm, Sweden Teamtailor Full timeAt Teamtailor, we're expanding our Customer Success department and seeking a Junior Scaled Customer Success Manager to drive the commercial success and long-term happiness of our customers in the Small & Medium Business Segment. Your key responsibilities will be to:Renewal Management: Oversee the renewal process and address inquiries about contracts and...
-
Customer Success Strategist
4 days ago
Stockholm, Stockholm, Sweden Netigate Full timeUnlock the full potential of Netigate's platform with our Customer Success Manager role. As a trusted advisor, you'll maximize customer value, drive retention and expansion, and identify new opportunities. Your expertise will empower clients to achieve their goals, ensuring a seamless adoption of our services.About the RoleThis is a critical position within...
-
Customer Success Manager
1 week ago
Stockholm, Stockholm, Sweden Cisco Full timeWhat You'll DoAs a Customer Success Manager at Cisco, you will play a crucial role in helping our customers adopt and use our technologies, driving value realization and growth. You will be the primary point of contact for customers, guiding them through software adoption and enabling them to accomplish their business and technical goals.Your...
-
Customer Success Specialist
2 weeks ago
Stockholm, Stockholm, Sweden SAP Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at SAP. As a Customer Success Specialist, you will be responsible for guiding customers through their business journey with our solutions, increasing customer satisfaction, retention, and upsells for Cloud products.Key ResponsibilitiesWork directly...
-
Customer Success Manager
20 hours ago
Stockholm, Stockholm, Sweden Teamtailor Full timeCustomer Success ManagerAt Teamtailor, we're committed to delivering exceptional user experiences. We're expanding our Customer Success department and seeking a talented Customer Success Manager to drive growth in the North Europe area, with a focus on Dutch and English-speaking customers.Your key responsibilities will include:Implementing and onboarding new...
-
Customer Success Specialist
3 weeks ago
Stockholm, Stockholm, Sweden SAP Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at SAP. As a key member of our Customer Success organization, you will play a critical role in helping our customers achieve their business goals and maximize the value of our solutions.Key ResponsibilitiesWork closely with customers to understand...
-
Customer Success Manager
2 months ago
Stockholm, Stockholm, Sweden UrbanJobb Full timeAbout the RoleWe're seeking a seasoned Customer Success Manager to join our growing team at UrbanJobb. As a key member of our Customer Success team, you'll play a pivotal role in driving customer satisfaction and growth.Your mission will be to take ownership of a portfolio of customers, acting as a trusted advisor and expert point of contact for all things...
-
Customer Success Specialist
2 weeks ago
Stockholm, Stockholm, Sweden SAP Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at SAP. As a Customer Success Specialist, you will play a critical role in helping our customers achieve their business goals and objectives.Key ResponsibilitiesWork closely with customers to understand their business needs and develop tailored...
-
Customer Success Manager
1 month ago
Stockholm, Stockholm, Sweden Optimizely Full timeUnlock Your Digital PotentialAt Optimizely, we're on a mission to empower businesses to unlock their digital potential. As a Customer Success Manager, you'll play a critical role in helping our clients achieve their strategic objectives and extract maximum value from their investment in our products.Key ResponsibilitiesPartner with Account Executives to own...
-
Customer Success Specialist
2 months ago
Stockholm, Stockholm, Sweden SAP Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at SAP. As a key member of our Customer Success organization, you will play a critical role in driving customer satisfaction, retention, and growth.Key ResponsibilitiesWork closely with customers to understand their business needs and develop tailored...
-
Customer Success Specialist
2 months ago
Stockholm, Stockholm, Sweden SAP Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at SAP. As a key member of our Customer Success organization, you will play a critical role in driving customer satisfaction, retention, and growth.Key ResponsibilitiesWork closely with customers to understand their business needs and develop tailored...
-
Customer Success Manager
3 weeks ago
Stockholm, Stockholm, Sweden Optimizely Full timeUnlock Your Digital Potential with OptimizelyAt Optimizely, we're on a mission to empower businesses to unlock their digital potential. As a Customer Success Manager, you'll play a critical role in helping our customers achieve their strategic objectives and extract maximum value from our products.Key Responsibilities:Partner with Account Executives to own...
-
Customer Success Specialist
1 month ago
Stockholm, Stockholm, Sweden SAP Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at SAP. As a key member of our Customer Success organization, you will play a critical role in ensuring our customers achieve their business goals and maximize the value of our solutions.Key ResponsibilitiesWork closely with customers to understand...
-
Customer Success Specialist
3 weeks ago
Stockholm, Stockholm, Sweden SAP Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at SAP. As a Customer Success Specialist, you will play a critical role in ensuring the success of our customers by providing them with the necessary support and guidance to achieve their business goals.Key ResponsibilitiesWork closely with customers...
-
Senior Customer Success Manager
4 weeks ago
Stockholm, Stockholm, Sweden Epidemic Sound Full timeJob Title: Senior Customer Success ManagerEpidemic Sound is seeking a highly skilled Senior Customer Success Manager to join our Enterprise Sales Organization. As a key member of our team, you will be responsible for developing and maintaining strong relationships with our largest clients, driving business growth, and ensuring exceptional customer...
-
Customer Success Partner Senior Advisor
2 weeks ago
Stockholm, Stockholm, Sweden SAP Full timeEmpowering Customer SuccessSAP is seeking a highly skilled Customer Success Partner Senior Advisor to join our team and drive customer success in the Nordics region. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences, building strong relationships, and driving business growth.Key...
-
Senior Customer Success Manager
2 weeks ago
Stockholm, Stockholm, Sweden Epidemic Sound Full timeAt Epidemic Sound, we're revolutionizing the way creators soundtrack their content. As a Senior Customer Success Manager, you'll play a crucial role in securing mutually beneficial relationships with our most strategic enterprise clients.With a strong background in complex B2B Customer Success, you'll be responsible for developing trust and fostering...
-
Customer Success Manager
2 weeks ago
Stockholm, Stockholm, Sweden Netigate Full timeDiscover the power of Netigate, a platform that revolutionizes employee engagement and customer experience. We empower organizations to gather valuable insights, drive meaningful interactions, and deliver exceptional results. With our intuitive interface and advanced analytics, companies can listen, understand, and act on insights from their workforce as...
-
Customer Success Partner Senior Advisor
3 weeks ago
Stockholm, Stockholm, Sweden SAP Full timeUnlock Your Potential as a Customer Success Partner Senior AdvisorAt SAP, we're on a mission to empower organizations to run better. As a Customer Success Partner Senior Advisor, you'll play a critical role in helping our customers achieve their goals.What You'll DoWork closely with our customers to understand their needs and develop tailored...
VP of Customer Success and Growth
2 months ago
We are seeking a seasoned leader to join our team as the Vice President of Customer Success and Growth. As a key member of our leadership team, you will be responsible for developing and executing a comprehensive customer success strategy that ensures the satisfaction, retention, and growth of our valued customer base.
Key Responsibilities- Customer Success Strategy: Develop and execute a global customer success strategy that aligns with the company's vision and goals, ensuring the successful adoption of our products or services and the long-term satisfaction of our customers.
- Global Team Leadership: Build, mentor, and manage a high-performing Customer Success team, fostering a culture of excellence, collaboration, and customer-centricity.
- Customer Lifecycle Management: Oversee the entire customer journey, from onboarding and adoption to expansion and renewal, ensuring that customers achieve their desired outcomes and maximize the value of our offerings.
- Customer Health Monitoring: Implement tools and processes to proactively assess customer health, identify at-risk accounts, and develop strategies to mitigate churn and increase customer retention.
- Customer Advocacy: Cultivate strong relationships with key customers, serve as their advocate within the organization, and encourage customer advocacy, including references and case studies.
- Data-Driven Insights: Leverage data analytics to gain actionable insights into customer behavior, preferences, and trends, driving informed decision-making and continuous improvement of the customer experience.
- Cross-Functional Collaboration: Collaborate closely with Sales, Product, Marketing, and Support teams to ensure alignment and coordination in delivering value to customers and achieving revenue targets.
- Customer Feedback and Improvement: Collect and analyze customer feedback, working closely with product and engineering teams to drive product improvements and enhancements based on customer input.
- Renewal Management: Develop and implement strategies to optimize customer renewals and upsell opportunities, ensuring revenue growth and customer retention.
- Customer Success Metrics: Define and monitor key performance indicators (KPIs) and metrics to measure the success and effectiveness of the Customer Success team and initiatives.
Bambuser's Video Commerce technology drives customer engagement and sales for some of the world's largest brands and retailers. At the forefront of live streaming technology since 2007, Bambuser launched interactive eCommerce solutions in 2019 and quickly became the platform of choice for companies worldwide. Our team has established long-term partnerships and supported campaign activations for brands and retailers including Adidas, Hugo Boss, brands within the LVMH group, Clarins, Selfridges, Sonos, and many others.
We value diversity and are proud to be an equal opportunity employer, welcoming individuals from all backgrounds, regardless of where you come from or what you believe.
